Kiotari Miraluna Beach Resort

Stunning hotel with the best staff! Can honestly say that every member of staff were happy to go above and beyond to make sure our stay was a memorable one. As part of our holiday we were offered a choice of a free three course meal at either the Italian or Greek restaurant the only thing we needed to pay for was our drinks. The food was amazing. There was a bbq night with traditional Greek music and dancers on the Monday evening. The all inclusive restaurant had a good choice of food and did not disappoint. There was entertainment every night. One in the main bar was more chilled and the one outdoors was more family oriented. The spa was also a lovely treat and very reasonably priced. The hotel also had a very good guest relations team who can book excursions or guide you to local attractions/local transport. There is not a lot to do directly outside of the hotel but would highly recommend taking the following trips - Lindos, Symi island and Rhodes old town. They are all stunning places to visit. Overall a very chilled hotel x

As soon as we checked into the hotel we were welcomed by friendly staff. We arrived early hours of the morning and found that the restaurant had stayed open, although it was limited it was enough to see us through till the morning. The facilities at this hotel are fantastic with a choice of bars and restaurants. The entertainment team make sure that there is plenty to do if that's something that you want to get involved in. There are two diffent evening entertainment one being more adult focused and the other family oriented. The hotel offer a guest relations team who will help you took any trips or just guide you to the local attractions. The location of the hotel is not in walking distance to any kind of nightlife but you can get a bus to Lindos which offers a late service back. The hotel also has a lovey spar which the wife really enjoyed. Nothing was too much trouble for the staff even down to making sure if we needed help with our cases on check out or weather we needed an early breakfast. The only negative we had was tbe poor signal for the free wifi in our room. However this was not a problem in any of the public ateas of the hotel. If you're looking for a chilled get away then this is the perfect place. Would highly recommend visiting Lindos, Symi Island and Old Town Rhodes they are all stunning!

We visited on 3rd June for 7 days and I'll start with the cons before I get to the pros. The transfer coach ride is waayy too long (1hr45mins) so if you're travelling with kids, take this onboard. I think if we visit again, we will get a cab to the hotel to save time and then get the transfer back. The rooms need to be updated as we had issues with ours BUT we spoke to guest relations and Patricia (the hotel manager) who went above and beyond to change our room to something better which is where I can start with the pros because that made our holiday go from oh no to "let's have fun". The food selection was good and had lots of variety. Lunch time they had Gyros and freshly oven baked pizza or you could go to the main restaurant for a wider choice. The pool even they are not heated were PERFECT!!! Easy to get into and no rush to find a sunbed as there are loads of pools to choose from. Hotel staff are very friendly. Rooms are cleaned daily. Close to the beach but it's quite pebbly (plus the beach bar isn't part of your all inclusive). You are quite remote so getting the bus or taxi to Lindos is recommended or the mini train. It's a very strong 4 star hotel

I have visited various all inclusive resorts across Europe and Africa and can honestly say this is the worst I have been to. The very first day had some moderate rain, which is certainly not the resorts fault, but their flood protection seems to be non-existent. In fact, their guttering literally emptied out onto the pathways outside some rooms and you could have had a very thorough shower. Their funneling is so efficient i am surprised its not deliberate and perhaps intended to be some sort of massive bathhouse. It was actually dryer to stand out in the rain in some cases. All this water travelled down the different floors and ended up flooding the lower rooms. The stairwells themselves were unusable because they resembled waterfalls. Their only solution was to have their cleaners try and mop it up. When the issue was brought up to reception I was told that it was raining and expected to get a "little" wet. Later the same day I turned on the air conditioning unit only to have live cockroaches fall out of them. Instantly killed one of course while the others scurried away and when reported to reception the most they offered was to clean the body and it was a common problem. Requests to change room in this roach motel were firmly denied unless we pay a premium. After escalating the issue to the hotel groups owners we did finally get a room change to an outdated and dilapidated room at the far back of the hotel where the WiFi is almost non-existent and the door needs to have a lot of force applied to open or close it. We asked if there was any other option but we're told we would have to pay for it so we ultimately chose to stay in the new room in hopes that there were no cockroaches. Though we have come across the bodies of others along the paths connecting the buildings near the main restaurant. So I would be very cautious of their hygiene standards. Speaking of their food, I don't think they have ever heard of seasoning. It is the most bland and unimaginative food I can imagine. The definition of eating for survival rather than enjoyment. Though probably for the best that I am not encouraged to eat much with the roach infestation. When I booked the resort I was aware that the outdoor pools weren't heated but I was told that the pool in the spa was. This is incorrect. Turns out they don't heat it and it is freezing cold. So make sure you don't mind freezing swimming pools. If you have the misfortune of staying here I would recommend surviving off the gyros and pizza stations. Those aren't bad. A little bland but practically gourmet compared to the rest. I would say the resort deserves 1 star but in reality it should be shut down for health and safety until it can be fumigated. They seem to be used to complaints as any attempts to solve problems fall on deaf ears.

Our stay at this hotel was truly enjoyable. The hotel staff was very friendly. We send our warmest regards to the gentleman who cleaned our rooms. He's a wonderful person and incredibly positive. Everyone was truly wonderful. The hotel offers numerous pools, is very close to the sea, and everything is clean. The food is also really good and varied. Everyone will find something to enjoy. There are also specialty restaurants, and there are even events like beach parties and BBQs. Everything is well-organized. I highly recommend staying at this hotel. It was a dream vacation for us, and Kiotari is beautiful.