Alegria Caprici Verd Hotel

I booked this hotel as I have stayed in other Alegria hotels and know what to expect. I started to read reviews and had to stop as it was putting me off and I was worrying that I wasn't going to enjoy my holiday. Hwever, when I got to the hotel that all changed. This hotel is one of the largest Alegria hotels. Facilities are brilliant. Large swimming pool with plenty of beds. There is entertainment on daily which is suitable for adults and children. I stayed bed and breakfast and it was lovely. I paid to try the evening meal and it was amazing. There was lots to choose from. All staff are friendly and welcoming. The only thing I would say is be careful when getting out of the pool, I slipped on the tiles and fell over. Apart from that another amazing holiday in Spain.

We have just come back from this hotel, the hotel in itself is beautiful and very clean lots of space, pool area nice and big lots of beds to choose from. Staff very friendly and helpful the only downside to this hotel is their food let's them down massively. We went all inclusive and breakfast is the normal but everything was cold and couldn't eat it and very undercooked, lunch and dinner same pretty much every day pork and fish and not much other choices unless you want to live on pizza n chips the whole week like I did which also wasn't very hot to eat. Snacks are very limited again not much choice. Lovely hotel but food let's them down.

We had to pay a deposit for all inclusive wristbands of 10 euro per person. Charge and deposit to use safe. Charge 3 euro per swim hat which must be worn at indoor pool. Reception staff not helpful, bar staff only allowed 2 items at a time, even though there were four of us that had paid to be All inclusive. lifts are extremely slow. Food is of very poor quality, cheap produce, warm at best, not value for money at all! WiFi also poor.

This was the saddest experience of our life. We travelled with a 3yrs old child, we had all inclusive booked in advance, but we needed to pay for the bracellets (deposit), we needed to pay the parking lot, we needed to pay for the water or for the drinks if we wanted to have something before 11 am. Even if we paid for all inclusive services!!! They gave us a room which was not cleaned in advance, with used soap, no blankets available in the hotel, dirt on the floor. When we asked them to change our room as the kid needs to sleep for noon, they told us to wait for 2h until they clean the room and to get our luggages at -1. Regarding the restaurant, it was gross.. the tables extremely sticky due to dirt. The seats in the same condition.. you needed to get straight in the shower after getting out from the restaurant.. the food with no taste.. except of fresh fruits you could have nothing.. Also the hotel was 99% full of elders (70+), this was not a problem for us, just a mention.. the girls from the reception were very sarcastic, overall this is a place I would never sent even my enemies :) We booked it for 7 nights and stayed for 2 nights, even if we lost our money and paid another 600 euros for the plane tickets back to Cluj. Such a disappointment!!

Very sub-par all around. Check in was painful and EVERYTHING is extra. Need an extra towel for the pool? $10 deposit. Need to fill a water bottle? Extra. Want to use yourbroom safe? Extra. Need a cup of ice? Extra. Rude bar manager. Poor quality drinks at the bar. Restaurant was good. Overrun with kids jumping over balcony dividers. You can find better.