Globales America

Just spent 4 nights here as a couple and from start to finish we have had a wonderful time! We booked about a year ago and I started checking the reviews again a couple of months ago and was a little worried when reading them. I wish I'd have not bothered worrying! The hotel is spotless, we were in the annex next to the hotel lovely quiet clean room 1 min from the main hotel. The food was really good! There was something for everyone. We were AI so as well as breakfast lunch and tea there was a pizzeria open 11 till 6, lots of freshly made pizzas, pastas, burgers hot dogs, salad, fruit and sweet treats you could grab and eat by the pool. The 2 pools were really good sizes and well maintained. Ample sunbeds and umbrellas, away from the pools there were 2 other areas for sunbathing again with plenty of beds. My only teeny gripe was the pool closing at 6 pm. The small beach a few mins walk away was beautiful 😍 crystal clear water and a little beach bar if you run out of drinks. The staff were all very pleasant, the gent doing the aqua aerobics is the pool was a lovely jolly character an asset to the hotel. I would absolutely return here and are hoping to next year! Thank you for an amazing stay.

We had a wonderful stay at Globals America Hotel and truly enjoyed our time there. The meals were great, with plenty of delicious options every day, and the view was absolutely amazing — such a beautiful place to relax and enjoy the surroundings. What really made our experience special was the staff. Everyone was incredibly friendly, helpful, and knowledgeable, always ready to assist with anything we needed and making us feel very welcome throughout our stay. We would also like to give a special thank you to the cleaning ladies for their kindness and hard work. Especially the lovely lady who left us some candy and a sweet note — such a thoughtful gesture that truly touched us. Thank you so much for your kindness and care. Overall, we had a fantastic time and would happily recommend this hotel to anyone looking for a relaxing and enjoyable holiday experience!

I just returned from this hotel, and I honestly don’t understand how it has a 4-star rating. The room was reasonably clean, but the bathroom had a constant sewage smell from the day we arrived until we left. We also saw cockroaches in the evenings. The reception staff were very kind and helped us get a room close to my parents’, which we really appreciated. However, the rest of the staff were quite unfriendly. The housekeeping staff didn’t speak any English, making it impossible to ask for anything, and the restaurant staff often came across as rude. The restaurant organization was frustrating. Large groups had to wait while many two-person tables sat empty because the staff wouldn’t allow tables to be joined. If guests tried to move tables themselves, waiters would immediately tell them to separate them again, often quite abruptly and without any explanation. Another frustrating point is that no complimentary bottled water is provided in the rooms. Water is only available from dispensers, but guests are not allowed to fill their own bottles, so unless you buy water, you can only take a glass back to your room. The hotel constantly tries to sell extras, even though it’s all-inclusive. Bottled water costs €2.50 for 500 ml, fresh juice at breakfast costs extra, and staff regularly come to your table trying to sell premium drinks or the “cocktail of the day.” The food was probably the biggest disappointment. The selection was very limited and barely changed throughout our stay. Same breakfast selection every day. Pork stew was served every day for both lunch and dinner, and the main buffet usually consisted of just two meat dishes, two fish dishes, and vegetables. There was a salad bar and a cold cuts section, but overall the menu was repetitive. Dinner included a small “special” section, but it only added a few extra dishes and wasn’t nearly as varied as it appeared. The desserts were also essentially the same every day, just presented differently—for example, one day there would be a plain cake, and the next day it would be the same cake with chocolate cream on top. The worst part was that I suffered from food poisoning for two days, which seriously made me question the hotel’s hygiene standards. What’s even more disappointing is that the hotel replies to many reviews by blaming food poisoning on the summer season ( high humidity and heatwaves?!) instead of addressing the hygiene concerns. When 9 out of 10 guests report the same issue, that’s not an acceptable response. The only real positive is the location, as the hotel is right next to the beach. However, the beach itself is very small and extremely crowded. I know this isn’t the hotel’s fault, but I think it’s worth mentioning so future guests know what to expect. Overall, I would not stay here again and cannot recommend this hotel.

We stayed for one week through TUI. The hotel has a great location, the staff were always friendly and helpful despite being clearly understaffed, and the animation team did a great job. Daily room cleaning was also good. Unfortunately, the hotel was not prepared for the peak season in July. There were not enough staff to clear tables in the dining area, so guests often had to queue for a table. The pool area was quite dirty, and some areas looked like they hadn't been cleaned for weeks. The dining areas also needed better air conditioning and ventilation. The smell became very unpleasant after a few days. The food was acceptable, but unfortunately 3 out of 5 members of our family experienced some degree of food poisoning during our stay. We also saw a few cockroaches in both our room and the common areas. The all-inclusive drinks were very basic, with better options available only at an extra cost. Our bed was broken and wobbly, and although I reported it to reception, it was never repaired. The terrace was never cleaned, and because we were on the first floor, cigarette ash regularly ended up on our clothes and belongings. Overall, this was an average experience. The hotel has potential thanks to its location and hardworking staff, but the cleanliness, maintenance, and hygiene issues meant it did not feel like a 4-star hotel.

This hotel was lovely and had all the facilities we needed. The staff were lovely and catering and given the good price is a lovely hygienic hotel and destination. The beach is also a 5 minute walk and there’s a huge drink selection. Good entertainment all around me and my friends have had a great time here i definitely recommend!!