Occidental Cala Viñas

We had a very enjoyable stay at this hotel and would definitely consider coming back. The rooms were clean and were serviced daily by the housekeeping team, who did a great job throughout our stay. The only downside was that some rooms had older air conditioning units which occasionally leaked after being running for a few hours. We also experienced a lack of hot water in some rooms, but whenever this happened, the hotel staff responded very quickly and resolved the issue efficiently. The gym could benefit from some modernization and updated equipment, but it was still usable. One of the biggest advantages of this hotel is having two swimming pools. It was very convenient because if you wanted a quieter atmosphere away from the entertainment activities, you could relax by the more peaceful pool. The food was excellent—there was a wide variety of options, and everyone could find something they liked. The all-inclusive package could be improved slightly, as international alcoholic drinks required an upgrade to All Inclusive Plus. However, the local alcoholic beverages were also very good, and the bartenders did an excellent job. The entertainment team truly was the heart of the hotel. There were games, activities, and music throughout the day, creating a fantastic atmosphere. The entertainment wasn’t just for children; adults could enjoy it as well. The team was incredibly friendly, energetic, and helpful. They made our holiday so much more enjoyable, and honestly, they are one of the main reasons I would love to return to this hotel in the future.

We had a fantastic stay at Occidental Cala Vinas. Right beside the beach with a lovely beach bar, amazing food in the all inclusive package and lovely swimming pools. Plenty to keep the kids busy, especially mini disco each night and lots for adults too. The animators are by the pool all morning doing activities but you can join in as much, or as little, as you like. There's also a snack bar if you don't want to do full lunch some days. Can't rate the food highly enough. The only thing to be aware of is location. We took a bus one day into Palma but otherwise it's pretty much a hotel holiday which was perfect for a week. But if you like to get out and about, you'll need to organise a few trips as there isn't anything immediately nearby. We knew this when booking but worth pointing out. Great stay, ideal hotel for families.

Just got back from the most amazing honeymoon at Occidental Cala Viñas. Location = perfection. Calm and peaceful with stunning views but a stones throw away from magaluf and Palma Nova if you want to venture out. The hotel is super clean, food is amazing and the entertainment staff really make this place great. Shout out to Carlos who got the whole hotel joining in activities and socialising. He really made it for us, took the time to learn our names and greeted us with a huge smile whenever we crossed paths. He's hilarious! Evening entertaining was great. Thank you for a lovely end to our wedding celebrations!

7 night stay here, the location is perfect as it's quiet and traditional Spanish vibes, but only 25min walk to Magaluf. The Cala Viñas cove is amazing with plenty of room to lie all day or swim in the clear turquoise water. The area around the hotel is very safe and clean. The hotel itself is well laid out with plenty of places to sit or lounge. The restaurant is big a well air-conditioned, there's also an outside terrace too which we chose to sit out on every night for dinner. The food and drinks, as well as the staff, are the standout. Having been to some similar places in Turkey, Occidental Viñas is definitely tops for food and drink. The selection was varied perfectly, and the quality of the produce and presentation was excellent. Staff were great, very friendly and helpful. Room was perfect, we had a Superior Seaview with balcony room, with great views of Cala Viñas cove. The shower and toilet was modern and with plenty of room. The Aircon was on all the time and kept the room like an ice box, which was needed as it was mid-30's here the whole week, very hot - There was no extra charge for the use of it either which is a big plus. To finish, the hotel has excellent gym, outdoor/indoor pool facilities, all set up really well and plenty of space, we didn't feel hemmed in at any point and there was always enough seats, tables, loungers - which were all top quality, no cheap furniture. To summerise, this is an excellent choice and is what we have been missing with these all-inclusive holidays, the attention to detail and quality in all areas is why we'll be back next year.

We have just completed our stay at this hotel, and I would like to share an honest review. We were traveling as a family of three: myself, my husband, and our 7-year-old daughter. I travel frequently and have stayed in many hotels around the world, so I have a broad basis for comparison. Let me start with the positive aspects, as there were fewer of them: • Food – The food was tasty and reasonably well-prepared. While the menu became repetitive after a few days, the overall quality was good. The themed dinner nights were a particularly nice touch and added some variety. • Animation Team – Without a doubt, the greatest asset of this hotel. The team was exceptional: friendly, energetic, professional, and genuinely caring. They made a significant positive difference to our stay. • Guests – The hotel attracts mostly families and older guests, which creates a calm and peaceful atmosphere. • Location by the Sea – The proximity to the beach is very convenient. You can relax by the pool and reach the sea within minutes. Now, unfortunately, to the negative aspects: • Cleanliness – If cleanliness is important to you, this hotel may not be the right choice. Housekeeping was extremely inconsistent. On several occasions our room was simply not cleaned. At times, used towels were removed without replacements being provided. On another occasion, our daughter’s blanket was taken away during cleaning, and we spent nearly two hours in the evening trying to find someone who could provide a replacement. • Reception Service – The reception staff appeared unhurried and often inattentive. During check-in, the receptionist interrupted the process multiple times to have lengthy conversations with colleagues while we waited. It gave the impression that guests’ time was not a priority. • Room Layout and Storage – The room design is highly impractical. For three guests, there was only one very small wardrobe with virtually no shelving. There were no bedside tables or additional storage spaces. As a result, most of our belongings remained in our suitcases because there was simply nowhere else to put them. • Need for Renovation – The rooms are clearly in need of refurbishment. In addition, moving around the hotel often requires using elevators that appear outdated and poorly maintained, which did not inspire confidence. Overall, if someone asked me whether I would recommend this hotel or return here in the future, my answer would be a clear no. While there are some positive aspects, particularly the animation team and the location, they are not enough to compensate for the issues with cleanliness, service, and the overall condition of the property.