Bahia Principe Sunlight San Felipe

Nice hotel, great location. The entertainment was amusing. Food is ok, but not a lot of variety. Having been here 10 days, while the food is ok and there is a bit of variety on different days, I have to say the biggest thing that made my stay was the staff, not just the daytime entertainment which was amusing, and they do work really hard, the evening events, I had planned to go out of the resort a few times, but the sows they had, just kept me staying in, some for the amusement of them, if you have the chance of the authentic canarian dancers they were amazing, then OMG some great bands that got people up dancing. I came expecting basic resort entertainment, I was happily surprised. On top of that, the bar staff in the evenings were amazing, as a single traveller, they were always making sure I was ok, and everyone was so friendly. While I don't normally recommend resort holidays, this 10 days was both fun and super relaxing, wuth a nice (yes dated) hotel, but a great coastline and interesting local town, from the hotel amazing views of the tiede (from the room)

Absolutely fantastic one week break. Rooms were fine, service in restaurants and bars was fantastic. Food was great, cleanliness was superb. Special thanks to the waiters who made me feel so at home. Would like to say a special thanks to Sergio, Guayermina, Aroa, Borja, Leandro who all looked after me like I was part of the family. Pity about the clouds on the first few days lol, but other than that I would go again in a heartbeat. Well done guys on your spotless wonderful hotel.

This was a nice hotel overall, and situated in a good location near some of the attractions and amenities which Puerto De La Cruz has to offer. Within the hotel, it has the facilities you'd generally except in a hotel of this calibre (spa, gym, pool, etc). The buffet restaurant was actually very good for an all inclusive I thought (it can be a gamble and I've had some very poor experiences with this in the past) and I consistently had good meals and food options. Although showing it's age and looking a bit dated in places, it was very clean and the staff were all very friendly and attentive. I had a great view of the sea from my balcony, and it was great to sit and watch the world go by from here. It was my birthday while I was here and the hotel gifted me a complimentary bottle of Rum, which I thought was a really nice, unexpected touch! Some criticisms I would have would be the bedroom. I had seen online that some rooms had been updated and modernised, however mine was yet to be updated. Although it was very clean, it did look very tired and worn (cracked lampshades, cigarette burn in one of the armchairs, for example). There was quite a musty odour when I first entered, like the room had not been occupied in a while. This did disappear once I aired out the room by opening the balcony doors for the afternoon. There is no air conditioning in the room - luckily it wasn't too hot when I visited but I could imagine this being uncomfortable in high temperatures. Sometimes cigarette smoke from other guests balconies would waft into my room if my doors were open, which was unpleasant and annoying. Other than this, I couldn't fault the hotel and had an enjoyable stay here. Thank you!

We have been at this hotel since Friday the entertainment team the cleaners all the staff works so very very hard. They are very caring and sincere. Nothing is too much trouble. Play and my friend have suffered quite a lot recently and this has been our escape and we have thoroughly enjoyed our time. Looking forward to leaving this wonderful hotel and all the beautiful people in it. X

Nice hotel, quiet when we were there. Room decor is a bit outdated, cracked bathroom tiles etc, but we had a huge balcony, it was amazing. Bit bizarre, there was a bath but no taps! Just the shower above it. Food was ok, we could always find something tasty. However, one day there was a plastic ring in my pasta sauce, which i did not realise until i had it in my mouth (pictured). Showed a member of staff and he seemed completely uninterested. Italian ala carte is amazing. Entertainment staff were brilliant, and bar staff remembered your order. Receoptuon staff very helpful.