Hydramis Palace Beach Resort

We stayed for a week in the end of June together with my friends and the hotel was amazing. From the beginning the hotel employees were extremely kind and helpful in everything. The room was cleaned daily, it was clean and confortable. The view from the balcony was amazing. The employees in the bar and restaurant were really friendly. Even they remembered what drinks we had previously so when we sat down with our first plates the drinks were already on our table, without asking for it. The hotel has a good structure and layout, everything is accessible. There are good programs during the day if you like sports (water aerobic, waterpolo, beach volleyball) and thematic evening events throughout the week. And the guy in the orga team is just funny and we had great conversations with him. The location is not the best because there is not much near the hotel, but you can rent a car directly from the front desk and with that you can access some great places. Like Lake Kourna is just a few minutes by car. But if you have a spare day I would recommend to visit Preveli Palm Forest in the south side of Crete. It’s a bit far but it worth to visit. So overally I would 100% recommend this hotel.

Nice hotel the employees were very polite and helpful. The room was spacious and clean.every day from the morning to the afternoon the hotel had a activity for visitors from the pool to the karaoke night! The food had great variety and was tasty.

Hydramis palace is a beautiful resort with many great amenities, but the real reason I gave it a 5 star review is due to the outstanding service. My wife and I came here for our honeymoon from America as first time guest and we were treated with the upmost respect and kindness. From the management, to the restaurant staff and bartenders, the people here treat you like a long time friend. They will go out of their way to make sure you are taken care of and safe while you are in Crete and bring such a fun and positive attitude everyday. I would specifically like to shoutout Miss Ayed, the hotel supervisor. She is an amazing hostess and was such an amazing friend during our stay. Highly recommend this resort if you value good service!

We really enjoyed our stay. The hotel was clean and family-friendly, the food was excellent, and the evening music created a wonderful atmosphere. Thank you for everything.

An Exceptional Experience at Hydramis Palace – A Place That Feels Like Family My stay at Hydramis Palace was truly unforgettable and exceeded every expectation I had. I am so glad I picked this place to celebrate my bday this year. From the moment I arrived, I could feel that this hotel is run differently. There is a genuine culture of hospitality, care, professionalism, and pride that flows throughout the entire property. The location is absolutely stunning. My room was situated right next to the beach, allowing me to fall asleep every night to the soothing sound of the waves and wake up feeling refreshed and deeply rested. The sunsets were breathtaking, and the hotel’s position offers beautiful views that create a peaceful and relaxing atmosphere throughout the day. The hotel has amazing flowers and herbs of all of my favorite kinds so the aroma was beautiful day and night. What impressed me most, however, was the people. A special thank you to Najeh, the star supervisor, whose warmth, professionalism, and dedication to guests experience are truly exceptional. She leads with heart, kindness, and attention to detail, making every guest feel welcomed, valued, and cared for. I would also like to recognize the owner, Stelios, whose leadership sets the tone for the entire hotel. It is rare to see an owner so present, engaged, and genuinely invested in both the guests and the team. Their example as great leaders is reflected throughout the staff, creating an environment where people clearly care about what they do and go above and beyond to ensure guests have an outstanding experience. The food was excellent throughout my stay. There was always a wide variety of fresh and delicious options, ensuring that every guest could find something they enjoyed. What made the experience even more special was the personal attention. Every morning, my favorite breakfast was prepared and ready for me without having to ask or remind anyone. Those thoughtful details make all the difference. Another highlight of my stay was the evening entertainment, which added so much joy, energy, and unforgettable memories to the experience. Every night offered something different, from live music and themed evenings to traditional Greek dance performances that allowed guests to experience the beauty and spirit of Greek culture. One of my favorite memories was being invited to dance with the professional Greek dancers during one of the shows, creating a truly special and authentic experience that I will never forget. The entertainment team did an outstanding job bringing people together and creating an atmosphere of fun and celebration. Yasser: the lead animator, had a remarkable ability to read the crowd and play music that guests genuinely enjoyed, ensuring the dance floor was always full of positive energy. Many hotels offer entertainment, but at Hydramis Palace it felt personal, engaging, and filled with heart. The evenings became one of the most memorable parts of my stay and contributed greatly to the warm sense of community that makes this hotel so special. What makes Hydramis Palace special to me, is that it offers far more than beautiful facilities. A lot of 5 stars hotels offer great accommodations but something is missing ! Palace offers an experience. The staff remember you. They care. They notice the small details. They create an atmosphere where guests feel not like room numbers, but like welcomed members of an extended family. Throughout my stay, I met wonderful people, created beautiful memories, enjoyed incredible excursions around Crete, and always looked forward to returning “home” to Hydramis Palace at the end of each day. If you are looking for a hotel with stunning views, excellent food, outstanding service, authentic hospitality, and leadership that genuinely cares about people, I wholeheartedly recommend Hydramis Palace. Thank you to Stelios, Najeh, and the entire team for making my birthday trip to Crete so memorable. I arrived as a guest and left feeling like family. I look forward to returning soon ! 💜