Turquoise Hotel – All Inclusive

This was our fourth stay at the hotel, and overall we had an enjoyable holiday. Having returned several times over the past four years, we have noticed a few areas where we feel there is room for improvement. Rooms: The rooms are beginning to look somewhat dated and would benefit from renovation or refurbishment. On arrival, unfortunately, our initial room was not as clean as we would have expected. We raised the issue and were moved to another room the following day. While the night-shift team could have been more helpful in handling the situation, we were very pleased with the assistance we received from Iman, the Guest Relations Manager, the following day. Iman was extremely helpful, professional and genuinely went the extra mile to ensure we were comfortable. Food: The food quality was okay though we have seen a decline in the the quality over the years.The staff was friendly, special mention to Tolga who offered 5* service on a daily basis 😊. Entertainment: Gladys yoga classes were great,we have not taken part in any other activities.

This was my second stay at this hotel, and once again it was excellent. Great location, very clean, delicious food, nice pools, and enjoyable evening entertainment. My only suggestion for management would be to consider an adults-only (16+) dining area. It would give guests who prefer a quieter atmosphere the opportunity to enjoy their meals in peace. Overall, a fantastic hotel and I would happily return again

I stayed at the hotel for two weeks and would like to give a special shout-out to Özgür, the bartender at the lobby bar. Despite the extremely professional work he did, he was always funny, relaxed, and in a great mood. You could really tell that he enjoys his job. Especially the cocktails – they were crazy good! I was always happy whenever we spent time together at the bar. During my vacation, he became a friend to me. He definitely made my holiday a lot better, and bartenders like him are exactly what I wish I had experienced in my previous hotels. I’m already looking forward to coming back next year.

We had a very enjoyable all-inclusive stay at Turquoise Resort overall. The location is beautiful and very well maintained, and the resort has a pleasant and relaxing atmosphere. The service was good throughout our stay, and the staff were friendly, helpful and professional. The rooms were cleaned regularly and generally kept in good condition. However, we did notice quite a lot of dust underneath the beds and some cobwebs in the room. As someone with allergies, this was unfortunately not ideal and is definitely an area where the housekeeping could improve. The beach is perfectly fine, although it is a combination of sand and stones rather than a completely sandy beach. This did not bother us too much and it was still very enjoyable and perfectly manageable. As this is an all-inclusive resort, the food is obviously an important part of the overall experience. We found the quality a little inconsistent. Some meals were absolutely excellent and of a very high standard, while others were somewhat disappointing. With a bit more consistency in quality and preparation, the all-inclusive dining experience could be significantly improved. The entertainment was enjoyable overall, but there is also room for improvement, particularly when it comes to some of the live bands that are hired. A slightly higher-quality entertainment programme would better match the atmosphere and standard the resort is aiming for. The fitness room is quite small. During our stay there were only two treadmills, and one of them was out of order. This caused some frustration among guests, especially at busier times. For a resort of this size and standard, the gym facilities could definitely be improved. The resort is also reasonably easy to reach from the airport. We had our own car and found the drive perfectly manageable. Having our own transport worked very well and also gave us some extra flexibility during our holiday. Despite these points, we had a very good holiday and enjoyed our stay. At the moment, I would personally rate Turquoise Resort as a very good 4-star all-inclusive experience. If the resort improves the housekeeping details, makes the food quality more consistent, upgrades the fitness facilities and raises the level of the entertainment, I believe it has everything needed to offer a genuine 5-star experience. Overall, a very enjoyable holiday and definitely a resort worth considering.

We stayed at the hotel in June 2026 with my husband and our 1 year 10 month old child. We were assigned a very old room in the farthest building, Block G. The room was quite disappointing because it did not match the photos of the standard rooms shown on the hotel’s website or by tour operators. The floor was tiled instead of laminate, the furniture had metal legs, some light fixtures were crooked, there was mold in the grout lines in the shower, and the armchair was worn out and stained. Moreover pillows are awfully thin and mattress is very hard. Asked to change the pillow, but the new one wasn’t much better. Despite these issues, the room was quiet, clean, and had a lovely garden view. I asked at reception about changing our room, but unfortunately I had an unpleasant conversation with the head manager, who spoke to me very rudely. This left a negative impression of the hotel and affected our mood right at the beginning of our holiday. The restaurant does not offer suitable food for toddlers, and the diet corner is very limited. Another issue was that if a dish ran out early during dinner service, it was often not replenished. The sun umbrellas on the beach are not very practical. They heat up like camping tents and become extremely hot underneath. As a result, guests try to find shade under the trees, but there is not enough of it near the sea for everyone. It is common to see 15–20 loungers crowded together under a single palm tree. If people nearby are smoking, it can be quite unpleasant, especially when you are with a small child. Water shoes are also essential if you want to enter the sea comfortably. The canopy over the playground near the kids’ club is not effective either. It is made of tent-like material that heats up significantly in the sun. The playground becomes very hot and stuffy, almost like a sauna. The same issue exists in the snack bar area. The only aspect of the hotel that we had no complaints about was the grounds. They are genuinely beautiful, green, and very well maintained. Also desserts are delicious. The hotel itself is showing its age, but it is still cared for and kept in good condition. House kipping service works very well.