Gran Oasis Resort

The hotel is located on the outskirts of Playa de Las Americas, but this suited us just fine as we were with our 9 year old granddaughters. The hotel was spotlessly clean, with staff continually cleaning and clearing up after what we, the guests left lying around. Sorry! The food was lovely and there was plenty of choice for children and adults alike. The salad bars were fabulous. The pools were heated and there were 5 in total to suit all ages. Our girls never left the pool all day. There were ample sunbeds and you don’t need to get up early to get them, unless you perhaps want a poolside bed. The suites were super clean and the bathroom appeared to have been refreshed recently. Air conditioning units and balcony’s in each floor, with 2 TVs and a great choice of channels if you wanted to catch up with some home TV. The absolute STARS of the whole experience were the staff. They were amazing, so helpful, so friendly and truly made the holiday. Nothing was ever an issue and if any of you are reading this, I want you to know how fabulous you are and how important you are to the visitor experience. I think a family based hotel really brings different challenges to how it is staffed, and ALL the staff were just so tolerant of little ones whether they were over excited or upset, this really helps us parents, grandparents, etc. THANK YOU 🙏 We’ll see you again with our girls in a couple of years.

My partner and I stayed at Gran Oasis Resort in Tenerife at the end of September, and overall, we had an enjoyable stay and a lovely time in Tenerife. The hotel itself is beautifully decorated and exceptionally clean. Our room was split across two floors, which gave us plenty of space. It also included a full kitchen, although we didn’t end up using it as we were staying on an all-inclusive basis. Housekeeping did a great job of keeping the room spotless throughout our stay. One small point was that, despite the hotel’s “staying green” initiative, our towels were replaced every day, even though we hadn’t requested this but it was definitely nice to have. The pool area was one of the highlights for us. It’s spacious, with plenty of sunbeds, shaded areas and tables where you can enjoy a drink. The nearby snack bar was really convenient, and we particularly enjoyed the afternoon pool foam party! Having a supermarket on-site was also very useful, and the complimentary morning bus to Siam Park and the beach was a great added bonus. There were a few things that could have made our stay better. The resort is located at the top of a very steep hill, so the walk back from the beach can be quite challenging, especially after a day out. Our room’s air conditioning also struggled to cool the room to lower temperatures and made a rattling noise during the night, which was a little disruptive. We found the staff to be polite and efficient, particularly when it came to keeping the dining area tidy, although we would have appreciated a little more warmth and interaction. Of course, this may simply have been our experience during our particular stay. As the resort is very family-oriented, there were naturally lots of children around. We completely appreciate that this is part of the hotel’s appeal, but we feel an adults-only area or quieter space would be a fantastic addition for couples who occasionally want somewhere peaceful to relax. Unfortunately, our towels and towel clips also went missing during our stay. When we mentioned this to reception, we were told that housekeeping had likely taken them, although we were still charged for their replacement. We found this a little disappointing, particularly as we hadn’t intentionally taken or lost them ourselves. In terms of food and drinks, we felt there could have been a little more variety for a four-star all-inclusive resort. The themed dinner nights were a nice touch, but the selection of food to choose from was fairly limited. The cocktail selection was also limited and tended to be quite sweet, with many of the options being vodka-based. The evening entertainment wasn’t quite to our taste as a couple, although it seemed very well suited to families with younger children. Overall, Gran Oasis Resort is a clean, spacious and well-maintained hotel with excellent pool facilities and plenty of features that make it a great choice for families. For us as a couple, however, we felt that a few aspects meant it didn’t quite provide the four-star experience we were hoping for. We still had a lovely holiday and thoroughly enjoyed Tenerife, but on our next visit we would probably look for somewhere a little quieter and more adult-oriented.

Absolute fantastic time spent at the Gran Oasis with the family. Rooms where spotless, along with the whole resort with the cleaners working relentlessly each day. The choice of food at each theme night was great. The children's pools were clean and well managed. And the staff always seemed to go above and beyond to help. Its only a short taxi ride to the beach or there is a bus that takes you there each morning and picks you up in the afternoon, free of charge. We all went for various walks around the resort and down to the supermarket and experienced nothing but friendly interactions with the locals. If you are thinking of a holiday in the area then this is a great option.

Excellent hotel! I had a wonderful stay. The entertainment team is amazing always friendly, energetic, and enthusiastic. The activities are fun, the evening shows are entertaining, and the decorations they create themselves are beautiful. You can really tell they put their heart into making every guest’s holiday special. A big thank you to the whole team. I would be happy to come back!

Isabelle our cleaner is an outstanding lady. She was so helpful, giving tips for our sons sunburn. She kept the room lovely everyday and was so sweet in laying my pjs on the bed (I folded them and put them on a shelf on the nightstand) . It was such a cute gesture. The rest of the staff were also lovely. Especially Cristian at the bar. He recommended a new cocktail to try that was lovely. Really recommend this hotel. 🫶🏻