Voyage Torba – All Inclusive

A Mixed Stay at Voyage Torba: Exceptional Team Members Overshadowed by Unacceptable Guest Services Having stayed at Voyage Torba from July 11th to 28th across the Sıraevler and Lagoon villas, our experience this year was unfortunately marked by deep disappointment due to the conduct of our assigned guest assistants, Barış and Ahmet. Throughout our stay, we encountered a pervasive lack of transparency and honesty regarding our requests. A major highlight of our trip—a birthday celebration—was arranged in a manner far below the high standard set during our previous visit. The situation culminated on our final day when we requested a late check-out. Having independently confirmed that our villa was unoccupied, we were told it was fully booked. Upon challenging this, we were informed that the next guest was arriving within the hour. When I revealed that I already knew the room was empty, rather than offering a sincere apology, the assistant demanded to know the source of my information. To lecture a guest for two hours on the inner workings of the tourism industry simply to avoid fulfilling a straightforward request—and to respond to valid feedback with dishonesty rather than accountability—is entirely unacceptable and deeply unprofessional. Despite these significant service failures, several outstanding staff members truly made our stay special, and they deserve our highest praise: Can & Aleyna (Lagoon Bar): Consistently went above and beyond with their warmth, attentiveness, and dedicated care, crafting an unforgettable beach experience for our family. İnanç (Angelina Beach): Provided exceptional, seamless service, ensuring our comfort throughout our days by the water. Hayriye (Housekeeping): Kept our accommodations spotlessly clean and impeccably maintained with meticulous attention to detail. Ms. Gülşah: Offered extraordinarily thoughtful care regarding my daughter’s dietary requirements. Her meticulous attention gave our family complete peace of mind, making a profoundly positive difference in our stay. We were also pleased to see the thoughtful design updates to the Kids Club and the addition of the Teen Club, both of which represent wonderful progress for family stays. At Degusto Restaurant, the culinary offerings and service were noticeably improved and superior to the service levels experienced at the A La Carte venues. Lastly, due to our initial disappointing encounters, we chose not to utilize the photography services this year. Voyage Torba possesses extraordinary assets, beautiful facilities, and remarkable staff members who embody true hospitality. However, the unprofessional conduct and complete lack of integrity from our guest assistants severely compromised what should have been a flawless luxury experience. We share this feedback in the earnest hope that management takes immediate action to restore the high standards of trust and transparency guests rightfully expect.

Great stay from start to finish. The hotel is beautiful, spotless, and very well maintained. The food was excellent with plenty of variety and high quality every day. The amenities were outstanding and everything was thoughtfully organized. What truly made this place special was the staff. Every member of the team was friendly, professional, and always willing to help with a smile. They made us feel genuinely welcome throughout our stay. We visited as a family and had an amazing time. Everything exceeded our expectations. Highly recommended for anyone looking for a relaxing and memorable holiday in Bodrum. We will definitely come back! And of course out Assistant Nese and Ozge

We had the pleasure of enjoying two weeks of vacation at Voyage Bodrum. Our rooms were located in the Private section, which allowed us to enjoy all the amenities of the hotel combined with the discretion and privacy offered by the Private concept. The hotel complex is exceptionally well maintained, the staff extremely friendly and helpful, and the food offers outstanding quality and variety. What impressed us enormously, however, was the highly professional and high-quality evening entertainment program with incredible shows and performances. One person who deserves special mention, however, is the DJ. DJ Gazel truly managed to motivate everyone — and I really mean everyone — to dance and celebrate: with her amazing energy, fantastic music, cool beats, and sunny spirit!!! Why am I mentioning this so explicitly? Because people like her are exactly what make the difference between a very good hotel and an outstanding, unique hotel concept!!!

We had an amazing stay at Voyage Torba ! Everything was perfect from beginning to end. The hotel is beautiful, the facilities are excellent, the food is delicious and the whole team is incredibly kind and attentive. A very special thank you to Arif Can and Ezgi, who took such great care of us throughout our stay. They were always available, extremely helpful and responsive whenever we needed anything. Their kindness and attention really made a difference and made our holiday even more special. We truly enjoyed every moment of our stay and felt very well looked after. Thank you to the entire Voyage Torba team, and especially to Arif Can and Ezgi! We will definitely be happy to come back again. 🤍

Everything was excellent except for the daytime entertainment. The atmosphere was extremely quiet, with no music or entertainment around the beach or pool areas. At times, it felt more like a public beach or a library than a luxury resort. The DJ only starts playing very late at night, around midnight, which is of little value for guests who spend most of their day by the pool and beach. I raised this issue with the hotel management and was told that the quiet atmosphere is an intentional concept decided by management. However, there is nothing on the hotel's website that indicates this. In fact, the hotel's marketing and descriptions give the impression of a more lively resort experience. Had this been clearly communicated in advance, guests could make a more informed decision before booking. If you're looking for a fun, lively atmosphere with music and entertainment throughout the day, I would recommend choosing a different hotel.