Aquasis De Luxe Resort & SPA – Ultra All Inclusive

We travelled as a group of 8 and had a good holiday overall....but.... The hotel was clean, the drinks were good, and the staff were excellent throughout our stay, especially around the pool bar. The rooms were fairly basic but comfortable enough. One small issue was that the wall-mounted shower gel dispensers weren't refilled, although housekeeping provided plenty of mini bottles of toiletries, which was annoying. The biggest disappointment was the food. There was usually plenty of choice, and some of it was really nice but much of it was consistently cold. Unfortunately, I also found a few bits of raw chicken in a kebab wrap from the snack bar, when I say raw, it was like jelly, I only noticed as it fell on my plate which made me inspect it more, I had eating the majority of the kebab and it definitely put me off eating anything for the rest of the holiday. I reported this immediately and the staff handled the situation very professionally, removing the food and stopping service while they investigated, and stopped serving it for the rest of the holiday. Our 4-year-old absolutely loved the mini disco, which was often the highlight of the evening. The entertainment team put in a lot of effort during during the disco, but other than that we didn't really see, or speak to them as they didn't engage much with guests around the kids' pool during the day, was often darts competitions, activities in the pool, but was the other side of the hotel so we often missed it. Overall, we had a great holiday thanks to the atmosphere, staff, and company, but improvements to food quality and temperature would make a huge difference. With it being such a large entertainment team they could split up and engage with people more, and do activities around all the pools, they had blow up costumes they could have come around the pool and interactived with the kids a bit more.

We had an amazing stay at the hotel from May 23rd until June 1st in room 3144. Everything was excellent from the first day until the last. The animation team was absolutely incredible — tireless from morning until midnight and always there for the guests with great energy and smiles. We enjoyed darts, pool games, and water fitness every single day. Our children especially loved the evening shows. A very special experience for us was the pavilion and the waiter there, who was outstanding, kind, professional, and fulfilled all our wishes. Our daughter celebrated her birthday during our stay, and he made a huge effort to bring the cake at exactly the right time. We also received champagne, which made the moment even more special. Compliments also to the housekeeping staff. For the birthday, the cleaner made beautiful decorations on the bed, which truly surprised and touched us. The waiters in all bars were excellent, especially at the pool bar. After only two days, they already knew my husband and exactly what he liked to drink, which made us feel very welcome and comfortable. The sunsets were absolutely breathtaking. The food selection was huge — there was always something delicious to eat at any time of the day. Everything was wonderful, and honestly, the only bad thing was that our stay was too short. Next time we will definitely come for a longer vacation! 😊

We had our first dinner at Aquasis Deluxe Resort, and it was a wonderful experience thanks to Omer Cona. He went above and beyond to make us feel welcome. He paid attention to every detail, recommended wines, and made sure everything was perfect throughout our meal. We were especially impressed by how much effort he put into giving us the best possible service—even using ChatGPT to help communicate with us and ensure we got exactly what we wanted. His kindness, professionalism, and genuine care made our first evening truly memorable. We were so grateful that we even took a photo with him at the end of the dinner. Thank you, Omer, for making our first night so special. We hope to see you again during our stay!

A most enjoyable week spent at Aquasis De Luxe Resort where the staff were excellent, always polite and willing to help with a smile. We stayed in one of the Lake Rooms with swim up pool and the pool was immaculate along with the room which was cleaned daily along with towel changes. The resort sits on a vast area of land with a private beach, cabanas and water sports are available. Grounds are well laid out with quiet areas away from main building and pools. There is a wide range of restaurants pool bars and cafes offering food and drink over 24 hours. A la carte options available, we had excellent meal at Olivia, the Italian restaurant. The resort offers a wide entertainment programme and the staff always looking to cater for all tastes. All in all, a fantastic resort which we would happily return to without hesitation. Top Marks!

We have been here for 5 days now and having an amazing time. The staff are very helpful and attentive, especially when interacting with our younger boys. Even though we have been here 5 days we are still exploring new parts of the hotel as there is so many amazing things to see. The bars are amazing and bar staff always happy to help, the entertainment is great. Lots of pools and fun for the kids including soft play and park - slides are great fun too. Rooms are very clean and spacious. Having a great holiday so far!