Hotel Best Benalmádena

My husband and I stayed here in early October 2026. The hotel was easy to get to via uber and we were able to easily upgrade to half-board. The hotel itself is a little bit out of the way, but there is a bus stop right outside and a grocery store just across the street. I highly recommend checking out the fruit section - fresh dates and peaches grown in Spain, can't go wrong. Any essentials you need are well within walking distance. There is a lovely beach within a 5 min walk, or a more popular one a bus stop away. I would definitely classify this as a 3 star hotel - for the price, the room was sufficient but a little outdated and we needed to have repairs done 3 times during our stay. We got the side sea view room, excellent choice with a great view and sounds of crashing waves in the morning. The entertainment can be quite loud in the evening and goes late, but earplugs saved the day and I highly recommend bringing some if you have an early start to your day. These were done promptly by the wonderful maintenance staff - one gentleman in particular helped us each time, he was great :). The elevators became the bane of our existence, but there are handy dandy stairs and a little exercise never hurt anyone. The room was cleaned daily with new towels (sheets were not changed while we were there, but we didn't bother asking). The housekeeping staff were lovely. The food was repetitive but good for the price of half board. We did get sick (food poisoning - I am familiar with the presentation). Whether it was the prep or the frequent touch points of communal eating, I am unsure. We did not report to the hotel based on what I have read in these reviews and I was not up to arguing my experience. It's true we can not pin point the exact contact, but our experience was 20 hours of full bodily evacuation. Take it for what it is. Neither my husband or I drink and we stayed well hydrated, coming prepared based on the reviews - we still got hit pretty bad. Keep this in mind when booking, it's not made up. For the price and if you're willing to risk it - just come prepared with Tylenol and rehydration powder (both can be purchased from the pharmacy across the street fyi). All in all 3 out of 5, met our budget, beach nearby.

The Hotel was immaculate staff were extremely helpful. 24/7 reception. Food was buffet style pools were great. Snacks on tap all day but only at the main pool. Beach was a five minute walk from the hotel. The main town was a 10/15 minute walk but there is a bus stop 2 minutes from the hotel. Entertainment could've been better. All bedrooms have a balcony.

I would NEVER recommend this hotel to anyone. There must be something seriously wrong with the kitchen or their food hygiene, as we both ended up with severe stomach problems, including vomiting and diarrhea, and even had to go to the HOSPITAL. It completely ruined our holiday and cancelled our travel plans. I've stayed in countless hotels over the years, and this is by far one of the biggest disappointments. This hotel is absolutely NOT worthy of its 4-star rating. The room was spacious and the beds were large and comfortable, but the first thing you notice isn't the size of the room—it's the disgusting stains all over the wall above the headboard. Basic cleanliness and maintenance were clearly not a priority. I strongly advise anyone considering this hotel to think twice. And as I now checked other references, I can see we were not the only ones with same problem.

My family and I stayed at this hotel in may June 2026. The rooms were spacious and very clean. The children loved the pools. Sorry buts that's about all I can say is good about this hotel. I had read a few reviews before going on holiday and even spoke to my travel agent but was told not to worry. Each family member became ill after 2 or 3 days. We had booked for breakfast and evening meal but ended up not eating at the hotel. We noticed pigeons flying into the attach were food was served near the pool. On the plus side nobody gained any weight. We have visited Benalmadena a number of times due to family living here and we have never been ill before.

I rarely leave negative reviews, but I feel it’s important to share our experience to make other guests aware. During our stay, two members of our family became seriously unwell with vomiting. My sister in law was the first to become ill, and the following day my three year old was continuously sick. While at the hotel, we also spoke to several other guests who had experienced the same symptoms. One group told us that 18 members of their party had become ill, with only four avoiding it, and those four were vegetarians. I completely understand that people can become ill while on holiday, and it’s impossible to know the exact cause. However, when so many guests appear to be experiencing similar symptoms, it should be taken seriously and thoroughly investigated. Looking at other recent reviews, it seems we were not alone in raising these concerns. When my sister in law first became ill, I specifically asked reception whether anyone else had reported similar symptoms. I was told no and that she had probably “eaten too much.” It was only afterwards that we spoke to another large group of guests who told us they had already reported multiple people in their party being unwell. Had we been given accurate information at the time, we would have made the decision to eat away from the hotel for the remainder of our stay to reduce the risk of anyone else in our family becoming ill. My three year old then became sick and was continuously vomiting. I asked to speak to the manager in the evening but was told her shift was ending soon and that she would contact me the following morning. She never did, so I went back to reception myself. Although I eventually spoke with the manager, I felt my concerns were dismissed. She repeatedly stated that the kitchen was clean and regularly inspected but refused to provide anything in writing. I explained again that another large group of guests had told us they had also reported multiple cases of illness, despite reception previously insisting nobody else had been affected. The responses we received were inconsistent and left us with very little confidence that our concerns were being taken seriously. I sent a detailed email on 30 June 2026 outlining everything that had happened. I asked for acknowledgement of my complaint and information about the hotel’s food hygiene procedures. To date, I have received no response. What disappointed me most was the complete lack of care shown towards guests who were unwell. There was no follow up, no offer of bottled water or any assistance, and no sense that the hotel was genuinely concerned about the wellbeing of its guests. Based on our experience, I cannot recommend this hotel. I sincerely hope the concerns raised by multiple guests are properly investigated so that future guests do not have the same experience.