Magic Robin Hood Waterpark Lodge Resort

Wouldn’t recommend, especially not for babies! Is NOT worth the money however Gina the bar staff is amazing & very helpful. Where do I even start, food is terrible only time of the day the food is good is breakfast however the que’s are out the door for the breakfast buffet especially a and can only imagine people are using the buffet to stalk up during the day due to the lunch & dinner being awful. Brought my 6 month old here, pool & baby pool is absolutely freezing at one point at the baby pool the child next to me was purple due to it being that cold. Nothing to do for babies in the resort at all, tried to book the Italian restaurant to be told you had to pay extra for this as it’s only for ‘all inclusive plus’. Think we spent one full day in the hotel, went to the old town & new town and Albir on days due to there being absolutely nothing to do. Rooms are tatty they could be upgraded 100%, the lodge I was in toilets were absolutely tiny and thankfully came with family as I was not able to shower my son in the lodge I was in due to the space along with the water temperature in the showers being absolutely awful, I am also 20 weeks pregnant so even having a shower myself was a task due to this being not even a box shower! My room was between being absolutely roasting, or absolutely freezing to the point my son was like ice during the night. No sinks apart from the toilet sink, so if you have babies essentially no where to sterilise their bottles along with having a broke kettle. I was here with my 6 month old son and in the middle of couples spending their time being absolutely steaming with no children, yes it was their holiday too and their entitled to however why put a mother and baby between parties like that? Waking up at midnight with what I can only describe as them feeling as if they’re coming through my cabin, shouting & swearing too! Ridiculous, a family resort should not accept bookings of couples without children! Staff are rude & unhelpful, will not be back.

Worst holiday I've ever had. I stayed for six nights and, honestly, the best part of the whole trip was going back home. Apart from the aquapark, there was pretty much nothing to do. The sports facilities were very poor, and the entertainment felt like it was only there to fill the schedule. You even have to pay a deposit for everything, including a plastic cup for your drinks. On top of that, you end up waiting around 15 minutes for almost everything. The furniture in the room looked ancient, the curtains were torn, and I killed cockroach in my room every single day. I know insects can be a problem in hot countries, but it didn't seem like the hotel was doing anything to control them. Definitely not a 5-star experience. I wouldn't recommend it to anyone.

Unfortunately, we were very disappointed with our stay, especially after paying for Ultra All Inclusive. The food was extremely greasy and tasteless, with long queues and often dirty plates. The biggest disappointment was that almost all the restaurants served basically the same food as the main buffet, so we really didn’t understand the point of paying extra for Ultra All Inclusive. We also paid around €65 for a show, which was very disappointing – even the food and ice cream were the same as in the hotel. There was no ice cream at the snack bar either, so we had to go to the main pool every time. The pools did not feel clean. We regularly saw hair and dirt in the water, and after the rain there was a very unpleasant smell. Our accommodation was very old and we had ants in the room, so our child ended up sleeping on the sofa. We travelled as a group of six and requested rooms close together six months in advance, but we were still separated. Some reception staff were also very rude and unhelpful. There was very little to do in the evenings, which was disappointing for such a large family resort. On the positive side, most of the staff were absolutely lovely and always happy to help. The lifeguards were extremely attentive, and the bartenders at the pool near the Sports Club were amazing – definitely some of the best staff in the resort. Sadly, for the price we paid and the Ultra All Inclusive package, we expected a much higher standard. We would not return.

We stayed here for a week in the lion heart premium we quite enjoyed the stay the beds was ABIT hard but after the strong drinks this wasn't a problem. Also walls are quite thin we was kept awake one night due a child screaming until 4am, I did have an issue with a glass bottle of ketchup getting smashed at the snack bar and ended up with a cut leg but wasn't down to the hotel some guests was just rude mannered again no fault of the hotel but would have been cleared straight away. Plenty to do for the children the shows was quite good, plenty of sun beds so need to qué to get the best ones. We had our own premium seating areas and bar ques which was good specially if you have child with AUTISM I would recommend going premium as it was a lot quieter and settled. The buffet staff member wasn't sure of his name but he was amazing with us. We would return here.

Went for the show. Food was good, drinks where cheap for example a jug of sangria was around 5 euros. Show was entertaining ,with alot of audience participation. Would have given it 5 stars but I've been to better.