For the third year running, we have just enjoyed a fantastic holiday at the Bitcora. This hotel has everything you would want for a couple getting away or a family with kids. The staff are always really polite, helpful and good fun. Andrès in particular did a great job of looking after us and making sure we had everything we needed. The UP! Dinner experience on Monday evenings is very good value and not to be missed! I highly recommend adding this after you arrive. Until we are back again next time, thanks and very best wishes!
We had an amazing stay, everything exceeded our expectations. The room was cleaned daily and always spotless, the food was delicious and very diverse, with different themed dinners every day. The location is perfect, very central, and several beautiful beaches are just a 5–10 minute walk away.
During the day, the pool area was full of fun activities and entertainment, which created a great atmosphere for both adults and children.
We would definitely come back and highly recommend this hotel!
The hotel is fantastic and in a great location; both the black sand beach and the white sand beach are within a 10-minute walk.
Rooms: Comfortable beds, daily cleaning, and the staff are incredibly friendly!
Restaurant: Varied breakfast and dinner options—we used the poolside snack bar for lunch, which suited us perfectly. The food is delicious, offering a wide range of flavors; a real plus is the dedicated breakfast corner for lactose-free and gluten-free items (cold cuts, cheese, milk, etc.), giving it an "ultra all-inclusive" vibe reminiscent of Turkey.
Pool: There were plenty of sun loungers, so reserving one wasn't necessary, and the pool water was pleasantly warm.
Evening entertainment was excellent; a great bonus was the roaming waitstaff, allowing you to order drinks right from your table!
I was left with three negative impressions:
1. At breakfast, there were three types of plant-based milk and one lactose-free option, yet during the day, none of the bars offered even lactose-free milk for coffee. While the restaurant did provide a glass even when closed, this really ought to be a standard offering at the bars!
2. Coffee... decent espresso was only available in the UP section; the other machines made such bad coffee that I think an Italian would have committed suicide over the taste :)
3. Cocktails... unfortunately, they couldn't even get the basics right; Mojitos and Cuba Libres aren't exactly difficult to make, but they didn't really pull it off—so I stuck to gin and tonic...
Despite this, we’ll likely go back next year, because in terms of value for money, this hotel is a 5-star experience
Been twice now to this hotel but wouldn't come back...Rooms are fine but could clean the balconys now and again. Cleanliness about the hotel could be a bit better. Breakfast is fine just the standard 4* hotel stuff. The sunbed situation is madness and the guests that are sprinting for the beds are mental, never seen anything like it. Best bit about the hotel is the location for us with nice restaurants and shops all close by.
3/5
Stayed here for 7 nights for our anniversary, really lovely hotel great location. We did the Up! Full package all inclusive which was great we go an extra special tasting dinner with that and also the summer party on the Friday night with a DJ and pool access until late. It was brilliant - we came as a couple but there was so much here for families too. Would highly recommend!
The activities team were fantastic, special shout out to Pelayo!
We look forward to returning 💕
Η Τενερίφη (ισπανικά: Tenerife), είναι νησί της Ισπανίας, το μεγαλύτερο από τα επτά Κανάρια Νησιά στον Ατλαντικό απέναντι από τις ακτές της Βορείου Αφρικής. Ο πληθυσμός του νησιού, ανέρχεται στους 948.815 κατοίκους (σύμφωνα με την απογραφή του 2023). Είναι το πολυπληθέστερο νησί της Ισπανίας.
Το Τέιδε (στα ισπανικά: Teide) είναι ηφαίστειο που βρίσκεται στο νησί Τενερίφη (Κανάρια νησιά, Ισπανία). Με ύψος 3.718 μέτρα πάνω από την επιφάνεια της θάλασσας και πάνω από 7.000 μέτρα πάνω από το θαλάσσιο πυθμένα, είναι η υψηλότερη κορυφή στην Ισπανία και το τρίτο μεγαλύτερο ηφαίστειο στον κόσμο μετρώντας από τη βάση του, μετά τα Μάουνα Κέα και Μάουνα Λόα, που βρίσκονται στο νησί της Χαβάης.
Teide National Park (Spanish: Parque nacional del Teide, pronounced [ˈpaɾke naθjoˈnal del ˈtejðe]) is a national park located in Tenerife, Canary Islands, Spain. The national park is centered on Mount Teide, the highest mountain of Spain (3,718 meters high) in addition, the highest volcano in the Atlantic Ocean islands and the third highest volcano in the world from its base in the ocean floor (7.
Adeje is a town and municipality in the southwestern part of the island of Tenerife, one of the Canary Islands, and part of the province of Santa Cruz de Tenerife, Spain. The town Adeje is located 4 km from the coast, 8 km north of the resort town Los Cristianos, 60 km southwest of the island capital Santa Cruz de Tenerife and about 17 km northwest of Tenerife South Airport. Adeje is the western t
Pico Viejo is a volcano located on the island of Tenerife in Canary Islands, Spain. It is the second highest peak of Tenerife and the Canary Islands (after Teide), with a summit height of 3,129 m above sea level, and a crater approximately 720 metres in diameter. The volcano is part of the Teide volcanic complex, which began forming about 200,000 years ago in the center of Tenerife.
El Médano (Spanish, "The sand dune") is a town in the municipality of Granadilla de Abona, on the island of Tenerife, one of the Canary Islands. It is located about 11 kilometers from the town of Granadilla, reaching an average altitude of 75 meters above sea level. The town is divided into five centers: El Médano, Arenas del Mar, El Cabezo, El Topo and Ensenada Pelada.
Playa de la Arena is a resort town located south of Los Gigantes and Puerto Santiago resorts in the Santiago del Teide municipality on the West Coast of Tenerife, Spain. Located close to Los Gigantes, the prominent cliffs of the resort can be seen from across Playa De La Arena (translation: 'Beach of Sand', i.e. sandy beach).
Mount Guajara is a 2,718 m (8,917 ft) high mountain on Tenerife, in the Canary Islands. It is the third highest peak of the island and of the Canary archipelago, after Teide and Pico Viejo. Mount Guajara along with the entire Island of Tenerife is a volcano which has a large crater close to its summit which is accessible by road, the last leg to the summit at the northern end which is its highest