Suites & Villas by Dunas is een viersterrenhotel met 302 kamers in San Bartolomé de Tirajana. Het ligt direct aan het strand.
Voor gezinnen met kinderen
Het is geschikt voor gezinnen die tijd willen doorbrengen op het strand en ter plaatse gebruik willen maken van kinderopvang. Kinderen kunnen zich vermaken in de crèche en het kinderzwembad, terwijl volwassenen ontspannen in de spa.
Highly recommend this hotel! We are family of 4 with 2 children and really enjoyed our holiday here.
Rooms - newly refurbished, fresh, spacious, comfy beds, fridge.
Grounds - beautifully landscaped centred around the pools with everything very close.
Pool - spacious clean and heated.
Food - 1/2 board breakfast and dinner with everything you can imagine on offer. Plenty of chefs cooking on display so the food is hot and fresh.
Staff - incredibly helpful throughout couldn’t have done any more. Our children adored the animation team who worked hard all day and always smiling.
Entertainment - different everynight and not too loud / too late. Our children loved the circus act.
Transport - bus stops outside the hotel or hotel will call a taxi which arrives immediately. Transport is recommended to get to a beach / town.
Great place!
We had a really great stay at this hotel. The food was delicious, varied, and of good quality, with plenty of options to choose from. The beach is about a 10-minute relaxing walk away, which was very convenient. The rooms were spacious, comfortable, and well-equipped. Overall, we were very happy with our stay and would definitely recommend this hotel to anyone. It offers a very good value for money!
Family of 4 – Children aged 6 and 10
ARRIVAL
We arrived at around 1am after a long journey and were disappointed with the welcome we received. There was no assistance offered with our luggage or help getting to our room. We were also surprised to find that bottled water was not included as part of the all-inclusive package.
We were left to carry our own bags, while also trying to manage two very tired children, and were given only small paper cups of water. We then had to find our room ourselves in the dark. After such a late arrival, this was not the welcome we expected from a 4-star all-inclusive resort.
ROOMS
The rooms are fairly average and, despite being advertised as having a mini bar, ours was not stocked at all. When we asked reception about this, we felt that our concerns were dismissed rather than addressed.
On a positive note, the housekeeping service is very good. Our room was cleaned daily, with the beds made, towels changed and bins emptied.
TOWELS
A €10 deposit is required for each pool towel. However, what Jet2 does not make clear is that you are then charged €1 every time you want to exchange a towel.
For an all-inclusive holiday, we found this disappointing, as these additional charges are not something you would expect.
FOOD & DRINKS
The food is generally very good and there is a reasonable variety. However, after a week it does become quite repetitive, with pizza, pasta, salads and themed evenings featuring regularly.
We were also surprised that there was no specific children's food option. With the resort being family-orientated, we feel this is an area that could be improved.
ENTERTAINMENT
The evening entertainment was probably one of the biggest disappointments for us. We watched one show on our first evening, but after that there was very little to do.
There is no children's mini disco, which we would have expected at a 4-star family resort. With nowhere else to really go in the evenings, the nights quickly became quite boring, particularly when travelling with children.
POOLS
The daytime pool entertainment is very good. There is a good range of activities and sports to get involved in, which kept us entertained during the day.
However, the pools remain open very late, sometimes until around 8pm, and there doesn't appear to be a clearly communicated closing time. In our experience, most 4- or 5-star resorts would close their pools earlier in the evening.
BAR & EVENINGS
Another major disappointment is the lack of a proper all-inclusive bar where guests can sit and relax in the evening. The bar in reception is payment-only, so there isn't really a main all-inclusive bar area for guests to socialise in.
There was also no live music or other entertainment to create much atmosphere in the evenings. Combined with the limited evening entertainment, this made the nights feel very quiet and, ultimately, quite boring.
WOULD WE RETURN?
Quite simply, no.
The hotel is very clean, the housekeeping is excellent, the daytime pool activities are good and the food is generally enjoyable. However, there are too many areas that fall short of what we would expect from a 4-star all-inclusive family resort.
The lack of evening entertainment, no children's mini disco, limited evening facilities, additional charges for pool towel changes, unstocked mini bar and disappointing arrival experience all contributed to our decision that we would not return.
It was my 3rd visit to this hotel in the last few years.
One notable thing to mention that it's more like a beautiful garden with hotel buildings inserted between palms rather then a standard hotel. You exit your room and you're in the middle of the garden, not in a hall. There is just one one-floor-high elevator in the whole hotel.
The area is simply beautiful and very well kept. Everything is clean, there is a lot of space, no crowds, multiple pools and place for everyone.
Rooms are spacious and cleaned daily with no exceptions. My rooms had some tiny issues - something was not fully functional or a little torn, but nothing what would impact my holidays. Service is very friendly, nothing is a problem (they helped us even with printing instructions for crocheting a mascots :) for my daughter).
Few times a day there is a bus to and from the beach. Beach itself is huge and very beautiful, with dunes starting right away when you enter the beach. You can also go on foot - it's 10-12 min walk.
Overall, a very nice place to rest and regenerate.
Our experience at the Hotel Suites and Villas was excellent from beginning to end. It's the perfect place to relax, enjoy yourself, and unwind, with meticulously maintained facilities, spacious and comfortable rooms, and a tranquil atmosphere with plenty of leisure options.
The hotel staff is incredibly friendly and always willing to help, making our stay even more enjoyable. The cleanliness and service are impeccable, and the food offers variety and good quality.
But without a doubt, one of the hotel's greatest strengths is its entertainment team, which creates a fun and welcoming atmosphere for all guests. We especially want to highlight Kendra, who is amazing: always smiling, full of positive energy, and incredibly professional. She makes you feel like part of the hotel from day one and ensures that every activity is fun and special.
Thanks to the entertainment team, and especially to Kendra, our stay was even more memorable. We would definitely return to this hotel and wholeheartedly recommend it.
Πρόγνωση καιρού San Bartolomé de Tirajana (16 ημέρες)
Παρ13 Νοε☁️24°20°
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Κυρ15 Νοε☁️24°18°
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Τρί17 Νοε☁️25°19°
Τετ18 Νοε☁️26°18°
Πέμ19 Νοε☁️26°21°
Παρ20 Νοε🌤️27°20°
Σάβ21 Νοε☁️27°21°
Κυρ22 Νοε☁️26°19°
Δευ23 Νοε🌦️25°18°
Τρί24 Νοε🌫️24°18°
Τετ25 Νοε🌫️23°16°
Πέμ26 Νοε🌫️24°16°
Παρ27 Νοε🌫️23°15°
Σάβ28 Νοε🌦️22°17°
Δραστηριότητες κοντά
#1
νησί23,5 km
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