Wonderful hotel with lovely staff. Food and service are excellent. Only here for 3 nights but it’s so easy to relax. Pools are lovely and our room is beautiful. So clean with little robots cleaning the grounds!! Tried the Breeze bar for lunch today and cannot fault it. The team were lovely. Lore, Yeray, Cristo and Ale made it a lovely lunchtime break from the sun. Service and food were exceptional.
We have had an amazing stay at Barceló Tenerife Royal Level. From the moment we arrived, the service was outstanding, with all staff being friendly, welcoming and always willing to help. The Royal Level experience made our holiday feel extra special, with exclusive areas that were peaceful, relaxing and never overcrowded.
The rooms were spacious, modern and impeccably clean, with housekeeping maintaining a very high standard throughout our stay. The food was excellent, offering plenty of variety at every meal, and the à la carte menus were a real highlight, providing delicious, high-quality dishes and a fantastic dining experience.
One of our favourite aspects of the Royal Level was the pool area. The Bali beds and thick, comfortable sun lounger mattresses made relaxing by the pool an absolute dream and added an extra touch of luxury to our stay.
The hotel itself is beautiful, with stunning grounds, fantastic pools and a lovely atmosphere throughout. We couldn’t fault our experience and would highly recommend the Royal Level to anyone looking for a luxurious and relaxing holiday in Tenerife. We will definitely be returning!
Second Visit to the hotel, overall a good pleasant stay.
The RL reception team was able To accommodate a room change for us which was very helpful.
Breakfast team are great, even when they run out of the amazing cookies they still managed to find us some and hand deliver to us around the pool.
RL pool is a lovely touch and worth the extra money. The bar staff and waiters the past week have been superb and gave us their full attention, never left without some sort of hydration ..... More than often a daiquiri or mojito !
The Weather has been hit and miss but they put on a candle making session which myself and my partner very much enjoyed !
Overall a great experience and once again we will look to come back next year.
See you again soon !
Lovely place, excellent food. Superb service provided by Loredana at Breeze bar, who was both attentive, warm, fast and very friendly. Would highly recommend the poke Bowl and kids said the burger was one of their best ever and the hotdog was their best ever. We loved it so much, we went back again and very likely will be back again before we go home. For the quality of the food, I would class this as good value.
The hotel is beautiful, spacious and has many pools and nice places to relax. Branded drinks are included, and housekeeping was very good.
However, we did not feel it was worth five stars. The Royal Level restaurant no longer exists; there is now only a separate area inside the regular restaurant with no sea view, while regular guests have a better view now. This is still shown differently on the website, app and maps, which feels misleading. It was also not mentioned during check-in.
Our shower had very poor water pressure and the handheld shower leaked badly. We reported it, but nothing was fixed. Maintenance in general could also be better: several toilet locks did not work and there were damaged wooden floorboards with holes.
You need to reserve sunbeds in the morning, and staff do not seem to enforce the rules. We saw people reserving multiple beds in both the sun and shade. Royal Level poolside service was nice, but staff did not come around regularly everyday, the ordering app did not work and this was not explained anywhere. The Royal Level reception was also closed during our whole vacation without clear information.
The evening entertainment was disappointing compared with other resorts, and we missed more atmosphere or pool parties during the day. Music at the Royal Level pool (DJ) was so quiet you could barely hear it.
We still had a nice holiday, but considering the price and five-star rating, we would not return.
Tenerife ( TEN-ə-REEF-(ay); Spanish: [teneˈɾife] ; formerly spelled Teneriffe) is the largest and most-populous island of the Canary Islands, an autonomous community of Spain, located in the Atlantic Ocean off the northwestern coast of Africa. With an area of 2,034.38 km2 (785.48 sq mi) and a population of 972,018 in 2026, it is the largest island in Macaronesia, and the most populous island in bo
Teide (Spanish: El Teide) or Mount Teide (Pico del Teide, pronounced [ˈpiko ðel ˈtejðe]; 'Peak of Teide') is an active stratovolcano on the Spanish island of Tenerife, part of the Canary Islands. Its summit (at 3,715 m (12,188 ft)) is the highest point in Spain and the highest of any island in the Atlantic Ocean. Measured from its base on the ocean floor, Teide reaches a total height of 7,500 m (2
Teide National Park (Spanish: Parque nacional del Teide, pronounced [ˈpaɾke naθjoˈnal del ˈtejðe]) is a national park located in Tenerife, Canary Islands, Spain. The national park is centered on Mount Teide, the highest mountain of Spain (3,718 meters high) in addition, the highest volcano in the Atlantic Ocean islands and the third highest volcano in the world from its base in the ocean floor (7.
Adeje is a town and municipality in the southwestern part of the island of Tenerife, one of the Canary Islands, and part of the province of Santa Cruz de Tenerife, Spain. The town Adeje is located 4 km from the coast, 8 km north of the resort town Los Cristianos, 60 km southwest of the island capital Santa Cruz de Tenerife and about 17 km northwest of Tenerife South Airport. Adeje is the western t
Pico Viejo is a volcano located on the island of Tenerife in Canary Islands, Spain. It is the second highest peak of Tenerife and the Canary Islands (after Teide), with a summit height of 3,129 m above sea level, and a crater approximately 720 metres in diameter. The volcano is part of the Teide volcanic complex, which began forming about 200,000 years ago in the center of Tenerife.
El Médano (Spanish, "The sand dune") is a town in the municipality of Granadilla de Abona, on the island of Tenerife, one of the Canary Islands. It is located about 11 kilometers from the town of Granadilla, reaching an average altitude of 75 meters above sea level. The town is divided into five centers: El Médano, Arenas del Mar, El Cabezo, El Topo and Ensenada Pelada.
Mount Guajara is a 2,718 m (8,917 ft) high mountain on Tenerife, in the Canary Islands. It is the third highest peak of the island and of the Canary archipelago, after Teide and Pico Viejo. Mount Guajara along with the entire Island of Tenerife is a volcano which has a large crater close to its summit which is accessible by road, the last leg to the summit at the northern end which is its highest
The Cave-Shrine of Santo Hermano Pedro is a Roman Catholic cave-shrine dedicated to Saint Peter of Saint Joseph Betancur (Canary first saint). It is located in the municipality of Granadilla de Abona, near El Medano on the south of the island of Tenerife (Canary Islands, Spain), at the end of the Tenerife South Airport runway.