October 2026
A huge disappointment – beautiful on the outside, terrible service and a security breach!
Pros: Beautiful design and decent drinks. That is literally it.
Cons:
• Service: Absolutely awful. The reception staff are indifferent and borderline rude. Guest Relations offers nothing but ridiculous, dismissive excuses instead of actually solving problems.
• Food: Very basic, tasteless, and zero seafood. The lines in the buffet are endless, just like in a cheap, budget 5-star hotel.
• Amenities: Completely neglected. Our mini-bar wasn't replenished for 3 days (they blamed the rain!). No coffee because the coffee machine was broken, the beach app didn't work, and they didn't even serve ice cream by the pool.
• Security (Critical): Personal belongings went missing from multiple rooms within our group. The hotel's official response was shocking: "Our staff do not take other people's things." They completely refused to take responsibility.
Save your money and look elsewhere. This hotel does not deserve its 5-star rating, and your belongings are not safe here.
Reception and customer service 5*
Landscaping and territory upkeep 5*
Rooms 4* (the hotel still needs a good plumber, just like 2 years ago)
Room cleaning 5*
Restaurants 4* (selection of fish and seafood could be better)
Facilties 5* (e.g. pool, beach, SPA)
This is an excellent hotel, we stayed 2 times with 2 years in-between, and we enjoyed both times very much. The service is impeccable and the territory, the beach, and the gardens are exceptionally clean and in good order. The SPA is quite pricey for what they offer, except Hamam which is definitely worth it. Water adventure park is 3 min walk from the pool, the rides are not too extreme, and lifeguards are everywhere maintaining order. The food is delicious and the selection is plentiful, except maybe seafood. Desserts though are fabulous, and the ice cream is the best. Tipping is not mandatory but hey, don't be a shmuck and be generous.
We stayed at the hotel at the beginning of June. We really liked the beautifully maintained terrtory and the evening concerts at the beach bar. The massages at the spa were excellent. I recommend joining the yoga classes – the instructor is very friendly and helps with the poses (it's a real shame that so few people attend). Overall, the atmosphere is cozy, and the hotel is not noisy and is quite peaceful. For a hotel of this standard, I expected better food – there is enough variety, but it lacks flavor. We liked the cocktails at the Yuzu Garden Bar the most. The cleanliness of the rooms could also be better.
Best place evet to spend your time . Best food best accomodation best service . Thanks for the friendly welcoming from the guest desk Miss Stella also helpfull support Manager Mr Murat . And also we would thank all crew they are very intrested and helpfull . Delicious food in Med kitchen . Best drinks in Beach bar . Clean and very peacefull rooms. I highly reccommend Paloma Finess . We came every summer and never feel regret .
General manager Mr Tan Kiraz always around the guest and very welcoming .
Paloma is the best place to feel at home and also be in a paradise
⭐⭐⭐⭐⭐ 5/5
We had another wonderful stay at Paloma Finesse Side! We first visited in 2025, and after such a great experience, we came back again in 2026 with our family and children. Once again, the hotel exceeded our expectations.
From the moment we arrived, the reception team made us feel welcome. The staff throughout the resort are incredibly friendly, professional, and always ready to help. The housekeeping service is excellent, with the rooms kept spotless every day, and the personalized service really makes you feel special.
The buffet offers an amazing variety of fresh and delicious food, and the à la carte restaurants are fantastic. The bars are also excellent, serving great drinks with outstanding service.
The hotel is extremely family-friendly. Our children felt welcomed everywhere, and the evening entertainment was lively and enjoyable for both adults and kids.
We highly recommend booking a Swim-Up Suite. Whether you’re travelling with children or as a couple, it’s the perfect choice. With kids, it’s incredibly convenient to step straight into the pool from your terrace. If you’re looking for a quieter and more relaxing atmosphere than the main pool, it’s also an excellent option.
Thank you to the entire Paloma Finesse team for another unforgettable holiday. We will definitely be back again!
Manavgat Waterfall on the Manavgat River is near the city of Side, 3 km (2 mi) north of Manavgat, Turkey. Its high flow over a wide area as it falls from a low height is best viewed from a high altitude. The white, foaming water of the Manavgat Waterfalls flows powerfully over the rocks.
Seleucia (Greek: Σελεύκεια – also transliterated as Seleukeia) was originally an ancient Greek city on the Mediterranean coast of Pamphylia, in Anatolia, approximately 15 km northeast of Side; the site is about 1 km north of the village of Bucakşeyhler (also Bucakşıhler), approximately 12 km northeast of Manavgat, Antalya Province, Turkey. Modern scholars, however, place Pamphylian Seleucia near Ş
The Temple of Apollo (Turkish: Apollon Tapınağı) is a Roman temple built around 150 A.D. during the Pax Romana era in the ancient Pamphylian town of Side, in southern Turkey on the Mediterranean Sea coast and dedicated to Apollo, the Greek and Roman god of music, harmony and light, inter alia. The Temple of Apollo dates back to the time of Roman emperor Antoninus Pius (r. 138–161). Between 1984 an
The Alara Castle (Turkish: Alara Kalesi), is a historic fortification located at Alanya district of Antalya Province in southern Turkey. The castle was built under the Byzantine Empire, and in the 11th century became the western outpost of the Armenian Kingdom of Cilicia (1080-1375). It had the function to safeguard the caravans from holdup robberies that were stopping over at the last caravansera
Tilkiler Cave, a.k.a. Tilkiler Sinkhole, (Turkish: Tilkiler Mağarası a.k.a. Tilkiler Düdeni) is a cave located in Manavgat district of Antalya in southern Turkey.