We stayed at this hotel for about a week. Overall, the hotel was good, with a great location. Some of the staff were very nice, and the animation team was excellent. The drinks were good, and the pastries were especially delicious.
However, there were a few issues. The food was generally good, except for the chicken, which unfortunately still had feathers on it. The water was very salty, so we couldn’t drink it, even for coffee or tea, and some of the machines also had salty water. Our room had a problem with ants as well.
On the last day of our holiday, we found out from another family we met at the hotel that they had been robbed and some of their jewellery was missing. After hearing that, I checked my purse and noticed that £20 was missing from my room. The amount was small, but the feeling that someone could steal from you is very upsetting.
We reported this to reception, but the manager was not there. We were told that “there are bad people everywhere,” which in my opinion is not an acceptable response.
If you plan to stay at this hotel, I strongly recommend keeping all your valuables in the safe, as the hotel does not seem to take responsibility for such incidents.
I don’t know what standards are the other people writing reviews here used to.. while it is true some parts of the hotel and furniture are starting to show some age, its nothing to be horrified about. How much time are you planning to spend in your room anyway? Go to the beach or to the pool.
And if you found an ant or a spider there.. throw it out?! The rooms are cleaned daily and we had no complains at all. Insects can happen anytime anywhere. Its no 5 star hotel on Dubai, but its alright.
Position of the hotel right at the beach is fantastic. The beach is fantastic. The pool is great. This combination alone makes this place absolutely worth it in my opinion. If you want you can just chill, eat, drink and alternate between the ocean and the pool all week long.
All inclusive is alright. No complains about food at all. Every evening there is some different meat on the grill. Plus the usuals for ever meal. There is always enough and its constantly being refilled. The icecream and the sweets are a bit lower quality, but that’s normal for such hotels.
Overall we had a fantastic time at this hotel and we would gladly return. :) Its absolutely worth the price.
What a lovely stay!
Yes the rooms are a bit dated...but...rooms have been cleaned regularly, nice large bed, fridge and safe, all available in the room. The location of this hotel is fantastic as bedrooms are facing the beach which is only a stone thow away from you.
The food during our stay was outstanding, tasty with a huge variety of different hot and cold dishes.
Fresh fruits every day (we stayed in January), sea food, chocolate fountain and lots and lots more.
Staff is super friendly throughout the hotel.
The only down side of things is that the main language is german (games,Spa, manicure shop etc), so you may feel a little excluded at times. I believe English should be the first language.
The staff speaks English.
Great location, however definitely not a 4 star hoyel. The rooms are very outdated. Foor is very repetitive and not the best. We had ants in our room and a cockroach.
Great location, old but nice hotel, beautiful beach and very good food. Fantastic trip on the glass boat Odyssea, atmosphere was fantastic and program as well, and especially the best crew....!!!
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