Elba Lucía Sport & Suite Hotel

Great budget hotel. Location ideal as it very closed to airport and to take the taxi to centre is ~€4. Staffing reception, bar and restaurant were really lovely. Entertainment was good too. The guy at the pool was amazing Entertainment children. Staff was really above and beyond as we did have to go to reception few times our selves. Our room was outdated and no air conditioner (to my understanding there is no air conditioning in the hotel at all). You can rent fans in the shop near reception for €15 euro +€10 deposit, but fans do not really work so its basically realy hot inside the Room. Room wasnt particularly clean on check in. We found hair and ashes inside the drawers. Kitchen was okay for self catering however we had to go and ask for additional items, which as I mention above staff was able to supply and help with. Thank you for the staff, you all working so hard and all of you working above and beyond .

Great for a relaxing, chill holiday! We stayed here as a family of three from June 24th to July 1st on the All-Inclusive package and left with great memories. The rooms are spacious with a nice balcony and basic but functional furniture, and the beds and pillows were very comfortable! There’s a great selection of all-inclusive drinks and cocktails. While the food selection is on the minimal side, you will always find something nice to eat. The only real downside is the local area, as there isn't much to see or do right outside the hotel. You will need to take a taxi or the shuttle bus to get to the nearest city for a wider choice of bars, shops, and sandy beaches. Overall, if you just want to relax by the pool and unwind, we highly recommend it! If you want to explore, just be prepared to use a taxi 🚖.

Avoid this hotel and think carefully before booking with Jet2holidays. I stayed at Elba Lucia Sport & Suite Hotel from 12/06/25 to 16/06/25 as part of a Jet2holidays package (booking reference available upon request), and it was one of the worst holiday experiences I have had. From the moment we arrived, we encountered serious cleanliness and hygiene issues, including contamination within the room and an ant infestation that affected the room, beds, and even our personal belongings. These issues were reported immediately, yet over 36 hours passed before any meaningful action was taken. Unfortunately, the problems continued for most of the holiday. As a result, what was meant to be a 4-night break became effectively a 3-night stay because we simply could not tolerate the conditions any longer. Other concerns included: • Ant infestation throughout the accommodation. • Hotel cleaners entering rooms without knocking and using their own key to gain access. • Uncooked food in the restaurant and flies around uncovered food. • No entertainment despite this being advertised. • Unfriendly staff and poor customer service. • We were told a room move would be arranged, but this never materialised. • Feeling ignored in the bar area while other guests were being served. I was travelling with my young child, who has additional needs, making the situation even more distressing. The infestation disrupted our sleep and significantly impacted our enjoyment of the holiday. Although an alternative hotel was discussed, we were informed that we would need to pay extra to move. Given the circumstances, I did not believe it was reasonable to expect us to pay more to escape accommodation that we felt was not fit for purpose. The lack of support and communication from Jet2 during the holiday left me feeling completely abandoned. The stress became so severe that I suffered a panic attack during the trip after being told there was little assistance available unless I paid additional costs. I have formally complained and am still awaiting a satisfactory resolution. Based on my experience, I would not recommend this hotel, and I am extremely disappointed with how Jet2holidays handled the situation.

Large rooms however there is no heating/aircon and no coffee and tea in the rooms. Our balcony was a nice size but over looked a car park. The pool was freezing, I understand that its not peak summer but it got up to 27°c and the pool was still shockingly cold. Pool entertainment was minimal. The food was the real let down, me and my partner stayed half bord so we didnt have any of the pool sode food but the evening buffet was not strong. Each night was loosely themed around a country so the first few nights were ok but the Mexican night was shocking, the buffet wasn't big to begin with but all of the trays were just rice and some form of stew. The desserts were the same every night so that got repetitive quick. Its close to the sea but not the beach, you have to take an hour buss ride to get to a sandy beach.

Overall quite a pleasant experience, hotel is a little remote, a nice 30 minute walk to a beach town which is quite pretty, quick transport to and from the hotel. Rooms are a little dated but are still comfortable, have a fridge and a hairdryer which is useful! Staff are friendly and accommodating, especially the animation team (Iker) people behind the bar are also quite fun and often have a lot of banter with guests (Anouar). Would recommend this hotel! The pools are also big and really fun although it can be quite deep in some areas.