Don Juan Tossa Hotel & Bungalows

We had an absolutely fantastic stay at this hotel! From the moment we arrived, everything was top-notch. The rooms were excellent, spacious, and incredibly comfortable—the beds were so cozy that we got perfect sleep every night. A huge shoutout to the housekeeping staff for their dedication; the rooms were cleaned thoroughly every single day, so it was always a pleasure to return to a spotless environment. As for the food, it exceeded all expectations! Everything was high-quality, delicious, and the variety was impressive—there was always plenty of choices to satisfy every craving. This hotel offers incredible value for money. We recommend it 100% and will definitely be coming back!

Brand new refurbished bedroom, lovely buffet dinner with lots of well cooked high quality choices each evening in the immaculate restaurant. The staff clearly enjoy working at the Don Juan as they were all so happy and friendly, saying Buenas Días in the morning etc. The location is great, only 5mins max walk to the beach. The price was good value too. Nothing affected our stay, but for feedback: Pool side music was a little too loud at times, we had nice comfortable sun loungers (the black ones) but the white plastic loungers needed cushions. The lighting in the restaurant was a little to bright for me.

Friendly and welcoming staff, good selection of foods for half board, and a few minutes walk from the beach front. The superior rooms are nicely decorated with a safe and fridge included. The ensuite doors do have a bit of a gap for those with bathroom shyness if you are sharing a room, but the bathrooms on the ground floor bar area are a perfect alternative. Very few sounds coming from outside the room which was good for us early sleepers. Location is also a few minutes walk away from a supermarket, ATM, and a pharmacy

I will start with the bad. After checkout I was waiting on the couch with my feet up (shoes off) and a cleaning lady rudely in Spanish indicated that I was to keep my feet on the floor. She was so rude I’m not sure why an old cleaning lady is giving anyone any instructions at a hotel. Someone needs to train her on customer service or tell her not to speak to guests. If she has a problem she can tell a customer service agent who will likely be more kind when communicating. I normally don’t sit like this but after check out I was not feeling well and while we figured out our next plan I thought I’d relax on the couch since this is such a big resort. I went to sit in my car in the sun which was a more relaxing experience than this “resort”. Also We were given 2 bath towels and 1 hand towel for our stay for 2 people. Me and my friend each need 1 bath and 1 hand towel so we asked for 1 extra towel at the front desk - which was proudly advertised as 24/7 reception - and were told. NO. You can’t have any extra towels. After explaining for 10 minutes that we don’t need for pool or beach she finally said ok I’ll see if we have any available and send them up. We eventually did get 1 extra towel. The room is basic , not too soundproof and the beds are not too comfortable with 1 pillow per bed. The good - the check in was smooth and the agent was very nice and helpful. The bar area is very nice they gave me hot water and cups when I asked for them. The location is great. But for the price we paid and low level of service I’d rather pay less and be a little father.

We stayed at Hotel Don Juan Tossa for the second time and once again had a wonderful holiday! The hotel has a great location, very close to the beach, the rooms are lovely and comfortable, and the staff are very friendly and welcoming. A special highlight of our stay was the kids’ entertainment, especially the wonderful animator Eugin. Our daughter absolutely adored her and always looked forward to seeing her! Eugin did so many fun activities with her – face painting, arts and crafts, different games, jumping in puddles, playing together and swimming in the pool. Our daughter had such a lovely time with her throughout our stay. A very special thank you to Eugin for being so warm, caring and attentive with our daughter. Thanks to her, my husband and I even had the rare opportunity to enjoy a walk together, just the two of us, knowing that our daughter was happy and having a wonderful time. Thank you to the whole team for making our second stay so enjoyable and for giving our daughter such lovely memories. We would happily come back again!