Sherwood Exclusive Kemer

Sat in the pool bar as I write this waiting for our airport transfer. The resort is very nice, everything is relatively close to each other, slides, kids club, pools and associated bars, but it doesn't feel cramped or over subscribed. The staff are all very polite and will help in anyway they can. A very enjoyable stay and I would recommend. There were a few slight issues that caused it to fall short of a full 5 stars across the board. Other than that, absolutely fabulous 10 day break. (I wish the travel operators could sort the flights out so you arrive and leave at decent times. 1am arrival at hotel is garbage). Rooms - The air-conditioning in the room was terrible, did not work at all. I got maintenance out to have a look and it improves for 24 hours. Food - I don't have the traditional "British" pallet of eggs, chips and chicken nuggets. I love trying new, local dishes. Unfortunately, there wasn't a great deal to choose from. 1 main dish each night and then the grills/pizza/Antalyan food sections were all very samey. I found myself having Chinese food (from the Antalyan section) most evenings. On the last evening, the chicken wings tikka masala was the best food I'd had all week. The lunch time menu, while limited was very good and the splash park had a very surprising teriyaki beef cheek burger. Again very good. Location - As the resort is just out of the main Goynuk area, the markets outside tend to be quite expensive. You can haggle but when it's over a couple of cans of red bull, there's no point. The nearest A101 was a bus ride away which was a shame. Turkish supermarket with local prices. Summary - A very enjoyable break, worth the money and the minor issues I had shouldn't put anyone off from coming.

We stayed at the hotel with our family for one week in Villa 1001. I’ll start with the positives. What impressed us the most was the entertainment team. Every day, we enjoyed playing darts and taking part in pool games. The animator, Kiril, does an excellent job and was one of the main reasons we attended so many activities. The evening shows were also great. The hotel grounds were generally clean and well maintained. Our villa had a private bungalow on the pier, which was a wonderful. The waiters there brought us fruit and drinks. There was also live music at the pool bar every evening. Now, for the negatives. Unfortunately, the overall service was very poor. The waiters seemed unwilling to serve guests and made little effort. We were constantly ignored, dirty tables were often left uncleared, and the staff looked unhappy and unfriendly. We also had to ask about five times for shampoo, shower gel, and water to be delivered to our villa. Our white bathrobes were not changed even once during our week-long stay. Our villa assistant was not particularly helpful either. I asked to book SUP boarding for me and he told me that he had made the reservation. However, the next day, I found out that there was actually no booking under my name. The food at the buffet was also not very good. Most meat dishes were cooked with a large amount of oil. The desserts were not very appealing in appearance, and the desserts at Gilbert Patisserie were exactly the same as those served at the buffet. The coffee at the hotel was also disappointing and had a strong bitter taste. The à la carte restaurants were average. I would recommend the Turkish, seafood, and Italian restaurants. However, I would not recommend wasting your time at the Asian restaurant. Indigo has a very pleasant atmosphere and is beautifully designed. However, even the simplest orders take far too long to arrive. We waited around 30 minutes for omelets, so we decided not to return.

We had a wonderful holiday at this hotel. The resort is beautifully designed, with plenty of green spaces and facilities suitable for both adults and children. The rooms were spacious and comfortable. The food was varied and delicious. A special mention goes to the coffee from the Gilbert and De’Longhi, which was excellent. During our stay, we experienced an unfortunate issue, but we appreciated the fact that the hotel management treated it seriously and made efforts to find a solution. Overall, we had a pleasant experience and thoroughly enjoyed our holiday.

AVOID THIS HOTEL! SEVERE FOOD POISONING RUINED OUR HOLIDAY! If you don’t want to suffer from severe food poisoning, stay away from this hotel!!! Initially, I wasn’t planning to write a review because I thought what happened to me was an isolated incident. However, after finding out that all the people who travelled with us on the transfer from this hotel had also suffered from food poisoning, I can no longer stay silent. They all experienced vomiting, diarrhoea and a high fever. What’s more, when I was in hospital receiving IV fluids, there was another guest from the same hotel there with her family, also receiving IV treatment! I want to emphasise that I did not eat or drink anything outside the hotel, so I have every reason to believe that the problem originated there. We also informed the hotel about what had happened. In response, as a supposed apology, they sent a small fruit platter, some ayran, and a pre-written apology card to our room. Apparently, they already have these cards prepared for such occasions! 😅 Instead of addressing such a serious situation, the hotel offered a small gesture that felt more like a standard procedure than a sincere apology. The hospital is also a partner of the hotel, which raises serious concerns about the accuracy of the medical reports. My temperature reached 39.2°C, yet my medical report stated that my temperature was 36°C, which was absolutely not the case. I was told I had an intestinal infection and was prescribed antibiotics, but the medical report stated NON-INFECTIOUS gastroenteritis. This raises serious questions about whether cases like these are being documented accurately to protect the hotel’s statistics and reputation. Another thing worth mentioning is that the hotel managers themselves ask guests to leave positive reviews. They approached us too, asking us to post a positive review on Google and wanting to take a photo afterwards as proof. Unfortunately for them, they approached us after I had already suffered from food poisoning. I told them I could either leave a one-star review or write my review later myself. The manager tactfully walked away. There are many families with children staying at this hotel, and I sincerely urge you to choose somewhere else for yourself and your children. I wouldn’t wish the intestinal infection I went through, along with so many other guests, on anyone. No one should have to go through such an experience while on holiday. I would also like to point out that the hotel seems to cater primarily to Russian-speaking guests. During the live evening music performances, Russian pop music dominates, with English-language songs played only occasionally. Now, to be fair, there were a few positives: The hotel grounds are genuinely beautiful, very green and park-like. The entertainment team also deserves praise - the staff are energetic, friendly and really do their jobs well. The Oktoberfest event was fantastic too, and I want to thank the hotel for that. We were genuinely pleasantly surprised by how good it was! Unfortunately, beautiful grounds and good entertainment cannot make up for such a serious experience with food poisoning. Health and safety should always come first.

We had a great stay at Sherwood. The hotel is clean, well maintained, and the grounds are beautiful. There was a good balance of guests, so it never felt overcrowded, and we had no problem finding sunbeds each day. The staff were friendly, welcoming, and worked hard throughout our stay. The food offered plenty of choice, with something for most tastes, and the bars and pool areas were well looked after. There were lots of activities for families, and the water park was a highlight for the kids. Overall, Sherwood offers excellent value for money with a relaxed atmosphere, good facilities, and fantastic staff. We would happily stay here again and would recommend it to families and couples looking for an enjoyable all inclusive holiday.