Campus Hill Hotel

1/5 – Campus Hill Hotel & Spa Unfortunately, this hotel does not deserve its advertised 5-star rating and is definitely not worth the price. If you’re considering staying here, I strongly recommend looking for another hotel. The only positive thing I can mention is that our room was decent. Everything else was disappointing. The negatives: * The reception staff were not very helpful. They often failed to provide important information and created false expectations. * The food is nowhere near 5-star quality. I would rate it 1–2 stars at most. The selection is very limited, and the quality is poor. I’ve attached photos because they speak for themselves. * The hotel bar is open only from 11:00 AM to 11:00 PM. The “all-inclusive” alcohol selection is extremely limited: one local beer, one local whisky, vodka, and red or white wine. Any other alcohol or cocktails cost around $10 per drink. * The beach bar is even worse. The only free food available is French fries and burgers. Free drinks are limited to soft drinks, tea, coffee, and water. If you want any cocktail or alcohol other than beer or wine, expect to pay €12 or more per drink. * The beach is very far away. It takes about 40 minutes to walk there, and more than an hour uphill to walk back. The shuttle bus runs approximately from 9:00 AM to 6:00 PM, which means it only operates during the hottest part of the day. If you want to enjoy a sunrise or sunset by the sea, you’ll need to pay for a taxi. * The swimming pool is very small, and because there are so many children, it’s difficult to relax or swim comfortably. * There is almost no evening entertainment. Occasionally there is some basic karaoke, but that’s about it. * There is no green area at all. The photos make the hotel look much larger than it actually is. In reality, there is nowhere to walk, relax, or enjoy the surroundings. The entire property is basically just the hotel building, a small pool, and the bar. * There are no proper shops nearby. Only one small convenience store with a very friendly owner. For anything else, you’ll need to take a taxi. * The air conditioning isn’t very effective, especially during hot weather. One more disappointment was that we came here to meet my parents after a long time apart and celebrate our wedding. Despite informing the hotel, we didn’t receive even a small complimentary gesture or congratulations. Many hotels at this level usually offer something special for honeymooners or newlyweds, but not here. We also had a very frustrating experience with our tour operator. We wanted to move to another hotel because we were unhappy with this one. The only option offered was to pay the full price of the new hotel on top of what we had already paid for this one. In other words, we would have ended up paying for two hotels at the same time. They promised they would try to help us find a solution, but nothing was actually done. Final verdict: In my opinion, this hotel deserves no more than 2 stars, not 5. The quality of the service does not match the price in any way. ⭐ 1/5 – I would not stay here again, and I cannot recommend this hotel to anyone.

Good hotel. 4 stars in my opinion. Pros: rooms, cleaning, food, internet, music, pool, massage and hamam - have to negociate for the prize, but it worth every cent. Cons: elevator - have to wait a lot, distance to the sea, there is a bus of the hotel every hour, internet at the beach not working every time, but good umbrellas and chairs, the bus to the city every evening for 1.5 euro one way if there are 15 wishing persons, the bus too old and not confortable. Overall a good experience for the money paid.

When we booked this hotel, we expected a true 5-star all-inclusive experience. Unfortunately, the reality was completely different. The only positive thing about this hotel is that the rooms are new and clean. Sadly, that’s where the positives end. The food was by far the biggest disappointment of our stay. For a hotel that claims to be 5 stars, the food quality and variety were extremely poor. In my opinion, this is not even close to a 5-star standard—it’s closer to a 3-star hotel. There was almost nothing to eat. Most meals consisted of potatoes, salad, and a few very simple dishes. The selection of meat was extremely limited, and there was almost no variety throughout our stay. The fruit selection was also disappointing. Every day there were only watermelon and apples. Considering that Turkey is famous for its fresh seasonal fruit, we expected much more. The dessert selection was also very limited. Turkey is well known for its amazing sweets and desserts, but this hotel offered very few, and the choice was disappointing. Overall, the food did not meet the expectations of a 5-star all-inclusive resort. We often left the restaurant still feeling hungry. The all-inclusive package was also very misleading. Only a few basic alcoholic drinks and beer were included. If you wanted a cocktail, you had to pay extra. We have stayed at all-inclusive resorts before, and this was the first time we had to pay extra for cocktails. The beach is about 3 km away. There is a shuttle bus, but it only runs from 9:00 AM to 6:00 PM. If you want to go to the beach early in the morning before it gets too hot, or return after 6:00 PM, you have to walk. The hotel is located on a steep hill, so walking back is extremely difficult, especially for older people. We came as a group of seven people, including our elderly parents. We expected to relax, enjoy good food, and have a pleasant vacation. Instead, everyone ended up frustrated and disappointed. The staff’s attitude was another major disappointment. We arrived around 1:00 AM after almost 14 hours of traveling. One of our friends was scheduled to check in the following day, so he only needed to wait a few hours. We simply asked if he could bring his luggage to our room and charge his phone before waiting in the lobby. Instead of showing any understanding, the staff came to our room, started shouting, and demanded that he leave immediately. They said he was not allowed to stay in the room unless we paid extra. There was absolutely no compassion or basic customer service after such a long journey. We are now trying to move to another hotel, but our tour operator is only offering options that require us to pay almost as much as we already paid for this hotel. This has been the worst hotel experience of my life. It was my first trip to Turkey, and unfortunately, it left a very negative impression. I cannot recommend this hotel to anyone. In my opinion, it doesn’t even deserve 3 stars, let alone the 5 stars it claims to have.

We came to Campus Hill for a one-week vacation with my family, and we are pleased with the hotel. I would especially like to mention the animation team; their attentiveness toward my children and their friendly demeanor made us happy. Thank you, Campus Hill.

The hotel is under renovation. The rooms were clean and beautiful, but immediately after eating I got so sick that nothing else mattered.