H10 Rubicón Horizons Collection

Absolutely amazing hotel. Never been to an all inclusive with such an amazing selection of drinks included. The cocktails were unreal and all the staff were lovely. The hotel had multiple pools and our favourite had to be the heated outside pool. For your information majority of the pools are salt water so you just need to watch your eyes however wasn't a massive issue. We rented a car and the hotel had plenty of parking which is completely free. We stayed in June and we always managed to find a space however during peak season it might become slightly harder. I highly recommend renting a car when staying here to explore the island as we would have missed out on so much without it. There is not too much around the hotel. Overall i highly recommend the hotel as we had a great time.

Amazing hotel, lovely staff and great location. This hotel was amazing and one I hope to visit again. Staff were fantastic and service was excellent. Gave it 4 stars because at points they could have done with a few more people serving to speed things up but thats not the staffs fault they all worked very hard Rooms were lovely a fresh lick of paint would have got 5 stars. So glad we chose this hotel it really is worth a visit

We couldn’t be happier with the kids’ club at the hotel! The entertainment team have been absolutely amazing so friendly, energetic, and genuinely caring. They made my child feel so welcome from day one and always had a great variety of fun activities to keep them entertained. It gave us parents a chance to relax knowing they were having such a fantastic time. Thank you for making our holiday so special we’ll definitely be back and would highly recommend the kids’ club to other families! 💙☀️

1/5 – Disappointed on Multiple Fronts We stayed at the H10 Rubicón Collections for two nights and unfortunately left with more frustrations than fond memories. The most pressing issue was the air conditioning, which was completely non-functional for the entirety of our stay. What made it worse was the total lack of communication from management. No updates, no apology, nothing. We were just left to deal with the heat on our own. The drinks at the bar were genuinely hard to enjoy. Everything tasted overly sweet, almost syrupy, and felt far removed from what you’d expect at a resort like this. It got to the point where we stopped bothering. Housekeeping was another frustration. We called multiple times asking for extra towels and nothing ever showed up. It wasn’t until we physically went down to reception ourselves that anything got done. That really shouldn’t be necessary. The buffet was honestly one of the most disappointing parts of the trip. The variety was limited and the quality just wasn’t there. For a hotel at this price, we expected a lot more. If you’re only staying for two nights, don’t count on getting a restaurant reservation. By the time short stay guests arrive, everything is already booked up. It made the whole “inclusive” experience feel anything but. Even getting water was a hassle. Bottles were handed out on arrival and that was it. After that, you had to keep making trips back to whichever bar was nearest just to refill. It’s a small thing but it says a lot about how guest comfort is prioritized here. The location has its charms, but based on our experience we wouldn’t be returning or recommending it to others.

We stayed at the H 10 Rubicon Horizons Collection Hotel for the first time and had an exceptional experience from start to finish. The location is fantastic, with a beautiful and peaceful relaxing atmosphere. Upon arrival, we were welcomed with a glass of cold Prosecco, which was especially appreciated after a long flight on a hot summer’s day. From the very first moment, the staff made us feel genuinely welcome—friendly, attentive, and always ready to help. Nothing ever felt like too much trouble. The hotel offers a great selection of restaurants, along with a coffee and snack bar by the pool. Both the à la carte breakfast and dinner were outstanding—truly five-star quality. Our room was spacious, spotless, and tastefully decorated with a modern touch. The bed was large and very comfortable, ensuring a great night’s sleep. A special mention goes to Nerijus in the restaurant, who was an exceptional host. He greeted us with a warm smile every time and provided helpful advice on how to make the most of the hotel’s facilities. His attentiveness truly enhanced our stay. Everything about this hotel exceeded our expectations, and we will definitely be returning.