We had a lovely week stay the new white bungalows were very comfortable and nicely equipped.
We don’t really drink, so I can’t vouch for the cocktails or measurements should anyone be interested.
The staff at reception were very helpful, the buffet was nice and always well replenished.
There was a variety of food we never struggled to find something we enjoyed that includes two very fussy children.
The staff in the buffet work hard, they are all very lovely but one staff member called Eloy stood out the most he gave us some lovely ideas of places to visit he was always smiling asking us how our day was he was lovely to the children which I feel goes a long way a happy person on your holiday makes you feel relaxed and welcome as you should.
We had great weather in April it was 25+ from speaking to staff it’s always nice and hot through what is winter in England.
The hotel surroundings were well maintained everything was very clean. One pool was heated and the other not.
The heated pool did require some refurbishment but it didn’t affect anyone using it. I think some reviews are unfair.
The splash park is pretty cool for small children no older than 6 yrs I would say. Plenty of sun beds, free ping pong but other games pool and air hockey was a euro.
The entertainment was good if you enjoy that sort of thing mini disco , acts and singers it all finished by 11pm as does the bar which is a good thing as the site is small again that’s what we liked it wasn’t big and it didn’t feel over run.
The beach and shops are all a short walk but taxi are super cheap too, most taxis were 8 euros even to the water park.
It’s defo worth a visit would 100% do another stay.
WOW!! We have just got back…
We booked 10 days as a party of 8.
The service was excellent and all the staff were very accommodating.
The food was incredible with a high variety of foods.
The whole surrounding had a community feel which we all preferred as in a hotel you don’t really get to know other people.
A big shout out to the entertainment staff.
The children were entertained as well as the adults.
Just to add the beds are so comfy.
I’ve never been away and not had backache, I wish I had beds like these at home.
We will definitely book again.
Thankyou for a great holiday.
This place is just my favourite in the world ! The staff are amazing from bar staff to the waiters, cleaning staff and management. They resolved any issues immediately. The pools are cleaned every morning, plenty of sun loungers. Really lovely place for children at all ages, quite in the resort and a perfect vibe of chill.
We stayed here for 5 days recently on an all-inclusive basis.
We arrived late in the evening and were checked in by a security guard. The bungalow we were given was very outdated and had a strong smell, as if a large amount of pest spray had been used. The cleanliness was also questionable — we found hair behind the bathroom door and sand on the toilet seat.
We went to the bar to get at least some water, as there was nothing in the fridge. The bartender was quite rude and insisted we had to pay for drinks after 22:30. This was confusing, as it didn’t feel consistent with an all-inclusive package. We were then directed to where water and a very limited selection of food had been left out.
When we returned to the bungalow, we found cockroaches. At that point, we went back to reception. As no alternative room was available immediately, we had to stay there overnight, during which the security guard kindly dealt with the cockroaches.
The next day we requested an upgrade, although the price initially offered was extremely high. We negotiated and were eventually moved to a upgraded bungalow with a private pool, which felt like a completely different experience — modern, clean, spacious, and free of any issues.
However, there was still confusion around the all-inclusive package. With our wristband, we could only get drinks from the main bar and not the pool bar near our accommodation. We also met another couple with gold wristbands who were unable to get cocktails at the private pool bar because they had run out of ingredients such as mint for mojitos.
We were initially told that upgrading from a blue to a gold wristband would cost €25 per person a day (€100 for 2 days) but later learned from other guests that the actual cost was €10 per person per day.
We were also informed that we could use the sister hotel across the road for breakfast and lunch, but later found out that only breakfast was included, and there was confusion about dinner charges, which thankfully was eventually resolved by the receptionist.
Overall, I have stayed at all-inclusive resorts before, but I have never experienced this level of inconsistency.
The food was fairly repetitive and average, and the bartender Miguel was quite rude at times, especially as there was little clear communication about how the all-inclusive system worked. However, most of the staff were very kind and helpful — particularly the security guard on our first night.
It’s a shame, as the resort has a lot of potential. The entertainment team and evening events were excellent, and the cleaning staff around the private pool area were also very good. With better organisation and consistency, it could be a really lovely place.
First time I have been here. The site is lovely, clean and the staff are very friendly. Food is lovely. I must admit, what a legend Miguel, the best bar person in Gran Canaria.
I must say, the Annination team are absolutely amazing, all of them, expecially Nacho, Paula and Grimi. I would definitely return.
Gran Canaria är den tredje största ön av de tretton öarna i den spanska ögruppen Kanarieöarna i Atlanten. Med 850 391 invånare är det den näst mest befolkade ön på Kanarieöarna. Den är liksom alla de kanariska öarna en vulkanö, och den ligger 190 kilometer från Afrikas nordvästra kust.
Playa del Inglés (spanska för Engelsmannens strand) är en turistort på den spanska ön Gran Canaria i den autonoma regionen Kanarieöarna. Orten är en del av det sammanhängande Maspalomasområdet, med omkring 45 000[källa behövs] invånare, vilket ligger i kommunen San Bartolomé de Tirajana på den sydligaste delen av ön.
Pico de las Nieves är ett berg i regionen Kanarieöarna i Spanien. Det ligger centralt på Gran Canaria och är öns högsta berg. Toppen på Pico de las Nieves når 1 949 meter över havet.
Roque Nublo är en bergstopp i Spanien. Den ligger i provinsen Provincia de Las Palmas och regionen Kanarieöarna, i den sydvästra delen av landet, 1 800 km sydväst om huvudstaden Madrid. Toppen på Roque Nublo är 1 813 meter över havet, eller 238 meter över den omgivande terrängen.
Dunas de Maspalomas är ett naturreservat, inrättat 1994, i Spanien. Det 404 hektar stora området ligger i provinsen Provincia de Las Palmas och regionen Kanarieöarna, i den sydvästra delen av landet, 1 800 km sydväst om huvudstaden Madrid. Dess sanddyner sägs ha bildats när sand blåste in från havsbottnen när kusten var torrlagd under senaste istiden, men detta är ingen fastställd teori eftersom d
Maspalomas fyr (spanska: Faro de Maspalomas) är en fyr på södra delen av Gran Canaria. Fyren, som tändes första gången den 1 februari 1890, står i ett turistområde omkring 4 kilometer söder om Maspalomas och är omgiven av sanddyner. Det murade tornet är 56 meter högt och fyrlyktan avger tre (1+2) blixtar var trettonde sekund.
Barranco de Guayadeque är ett periodiskt vattendrag i Spanien. Det ligger i provinsen Provincia de Las Palmas och regionen Kanarieöarna, i den sydvästra delen av landet, 1 800 km sydväst om huvudstaden Madrid. Barranco de Guayadeque ligger på ögruppen Kanarieöarna.
The Punta de Arinaga Lighthouse (Spanish: Faro de Punta de Arinaga) is an active lighthouse on the Spanish island of Gran Canaria in the Canary islands. The current lighthouse tower is the third to be constructed on the rocky headland of Punta Arinaga, near the town of the same name in the municipality of Agüimes. Arinaga is on the south-east side of the island and marks the coastline between the