Barceló Castillo Royal Level

Stayed for 9 nights during early March. The staff were attentive and friendly. The food and drinks were of an excellent standard and overall a good range of choice, especially enjoyed the fact each night dinner had a different theme (Mexican, Japanese, Chinese etc). The room was spacious and enjoyed the fact the cleaner was attentive to the details as well as a daily clean made it a pleasure to come back to every day. The pool is excellent, warm and large enough for several people to be using it at once and also a nice place to sit in the sun. Looking forward to visiting again, once the new extension is finished (this did not really affect our stay and the noise was kept to a minimum, we were made aware and the staff ensured our room was not near any of the works to further ensure no impact on our stay - all without us even saying anything. Overall a great stay, highly recommend.

This hotel is a pure paradise from the staff, to the services, the discretion and their attention and authenticity. I would like to thank everyone for this amazing experience especially Chantal, Miriam, Alina, Simon, Rodriguo, Begonia and all the others names that I did not catch. They all made me feel at home and were very attentive to my needs as I was travelling by myself this time for 10 days I felt very comfortable and I have experienced many activities nearby the hotel as well from restaurants to excursions (I recommend the catamaran experience with Orbycat) and even rented a bike to discover more of this island 🌹 But to make this experience even better, I have experienced a few issues when I requested room order which I had to contact them again and it was not as smooth as I have hoped for but they were very reactive once I called them. The Hammam space could be improved a lot because it was not hot enough and the tv should be renewed because I could not share my screen from my mobile phone to the tv when I wanted to watch a movie in my room. (No Netflix or other online streaming videos available) The internet was a bit slow sometimes as well and I felt the team from the restaurant were sometimes a little overwhelmed probably because they were not staffed enough but they remained in control. Next time I would like to come back again with my future husband that could not join me this time. Until then I wish you all the best for the future and I hope to come again soon ❤️❤️❤️☀️🏝️

Well manicured grounds and excellent staff. Food was disappointing, especially the Christmas Gala evening. We were surprised by the unseasonal, poor weather. The Spa treatments we enjoyed were fabulous, both beauticians were very skilled.. The mini golf was great fun with two superior courses. We were half board and struggled to find a decent restaurant outside the complex, for lunch. We stayed in the Adult Only Royal Level which is part of an enormous complex, all sharing the same sandy beach.

Perfect location next to the shopping mall and positioned in front of beautiful beach The staff were excellent and the food was the best I've ever had on an all inclusive break. Everything was spotless, modern and well planned. Excellent stay.

Absolutely amazing experience. Family with 2 teens 12 & 15 year olds stayed all inclusive for 7 nights. Staff very polite, hard working and made us feel welcoming. The reception staff at Royal Level is a true asset to the hotel especially Chantal and Mehdi who made our stay special! Restaurants, premium drinks and choices of water activities were superb! The pool was nice and warm overlooking the sea, chair were very comfortable. We never needed to rush to get a chair as people were sensible and sharing spare ones or just taking their towels away. By the way towels were available just there at the pool bar which in next to the pool. It’s rather small private are where you can find everything you need. The resort itself is huge thou ! We enjoyed the relaxing walks along the shore. Can’t forget the meals during sunset overlooking marina ,just fabulous!Thank you Barceló for another wonderful holidays and we will see you again next year !