We had a lovely week stay the new white bungalows were very comfortable and nicely equipped.
We don’t really drink, so I can’t vouch for the cocktails or measurements should anyone be interested.
The staff at reception were very helpful, the buffet was nice and always well replenished.
There was a variety of food we never struggled to find something we enjoyed that includes two very fussy children.
The staff in the buffet work hard, they are all very lovely but one staff member called Eloy stood out the most he gave us some lovely ideas of places to visit he was always smiling asking us how our day was he was lovely to the children which I feel goes a long way a happy person on your holiday makes you feel relaxed and welcome as you should.
We had great weather in April it was 25+ from speaking to staff it’s always nice and hot through what is winter in England.
The hotel surroundings were well maintained everything was very clean. One pool was heated and the other not.
The heated pool did require some refurbishment but it didn’t affect anyone using it. I think some reviews are unfair.
The splash park is pretty cool for small children no older than 6 yrs I would say. Plenty of sun beds, free ping pong but other games pool and air hockey was a euro.
The entertainment was good if you enjoy that sort of thing mini disco , acts and singers it all finished by 11pm as does the bar which is a good thing as the site is small again that’s what we liked it wasn’t big and it didn’t feel over run.
The beach and shops are all a short walk but taxi are super cheap too, most taxis were 8 euros even to the water park.
It’s defo worth a visit would 100% do another stay.
WOW!! We have just got back…
We booked 10 days as a party of 8.
The service was excellent and all the staff were very accommodating.
The food was incredible with a high variety of foods.
The whole surrounding had a community feel which we all preferred as in a hotel you don’t really get to know other people.
A big shout out to the entertainment staff.
The children were entertained as well as the adults.
Just to add the beds are so comfy.
I’ve never been away and not had backache, I wish I had beds like these at home.
We will definitely book again.
Thankyou for a great holiday.
This place is just my favourite in the world ! The staff are amazing from bar staff to the waiters, cleaning staff and management. They resolved any issues immediately. The pools are cleaned every morning, plenty of sun loungers. Really lovely place for children at all ages, quite in the resort and a perfect vibe of chill.
We stayed here for 5 days recently on an all-inclusive basis.
We arrived late in the evening and were checked in by a security guard. The bungalow we were given was very outdated and had a strong smell, as if a large amount of pest spray had been used. The cleanliness was also questionable — we found hair behind the bathroom door and sand on the toilet seat.
We went to the bar to get at least some water, as there was nothing in the fridge. The bartender was quite rude and insisted we had to pay for drinks after 22:30. This was confusing, as it didn’t feel consistent with an all-inclusive package. We were then directed to where water and a very limited selection of food had been left out.
When we returned to the bungalow, we found cockroaches. At that point, we went back to reception. As no alternative room was available immediately, we had to stay there overnight, during which the security guard kindly dealt with the cockroaches.
The next day we requested an upgrade, although the price initially offered was extremely high. We negotiated and were eventually moved to a upgraded bungalow with a private pool, which felt like a completely different experience — modern, clean, spacious, and free of any issues.
However, there was still confusion around the all-inclusive package. With our wristband, we could only get drinks from the main bar and not the pool bar near our accommodation. We also met another couple with gold wristbands who were unable to get cocktails at the private pool bar because they had run out of ingredients such as mint for mojitos.
We were initially told that upgrading from a blue to a gold wristband would cost €25 per person a day (€100 for 2 days) but later learned from other guests that the actual cost was €10 per person per day.
We were also informed that we could use the sister hotel across the road for breakfast and lunch, but later found out that only breakfast was included, and there was confusion about dinner charges, which thankfully was eventually resolved by the receptionist.
Overall, I have stayed at all-inclusive resorts before, but I have never experienced this level of inconsistency.
The food was fairly repetitive and average, and the bartender Miguel was quite rude at times, especially as there was little clear communication about how the all-inclusive system worked. However, most of the staff were very kind and helpful — particularly the security guard on our first night.
It’s a shame, as the resort has a lot of potential. The entertainment team and evening events were excellent, and the cleaning staff around the private pool area were also very good. With better organisation and consistency, it could be a really lovely place.
First time I have been here. The site is lovely, clean and the staff are very friendly. Food is lovely. I must admit, what a legend Miguel, the best bar person in Gran Canaria.
I must say, the Annination team are absolutely amazing, all of them, expecially Nacho, Paula and Grimi. I would definitely return.
Gran Canaria (İspanyolca asıl anlamı: Büyük Köpekler Adası) İspanya'ya ait olan Kanarya Adaları Özerk Topluluğu'na bağlı Las Palmas ilinde bulunan bir adadır. Grand Canaria adası 7 büyük adadan oluşan Kanarya takım-adalarının alan bakımından Tenerife ve Fuerteventura'den sonra üçüncü büyüğü. Yüzölçümü 1.560 km² nüfusu ise (2019 tahmimi itibarıyla) 851.231 kişidir.
Playa del Inglés (Spanish: [ˈplaʝa ðel iŋˈɡles]; English: Englishman's Beach) is a beach resort in Maspalomas on the south coast of the island of Gran Canaria in the Canary Islands. It is part of the municipality of San Bartolomé de Tirajana, and is a popular tourist attraction. The resident population was 7,515 in 2013.
Pico de las Nieves is the highest peak and a stratovolcano on the island of Gran Canaria, Canary Islands, Spain. Its height is 1,949 metres (6,394 ft) above sea level. On its slopes, Canary Islands Pine was reintroduced in the 1950s.
Roque Nublo (Clouded Rock, Rock in the Clouds) is a volcanic rock on the island of Gran Canaria, Canary Islands, Spain. It is 80 m (262 ft) tall, and its top is 1,813 m (5,948 ft) above sea level. The Roque Nublo is the third highest point on the island of Gran Canaria, after the Morro de la Agujereada at 1,956 m (6,417 ft), and the Pico de las Nieves at 1,949 m (6,394 ft).
The Maspalomas Dunes (Spanish: Dunas de Maspalomas) are sand dunes located on the south coast of the island of Gran Canaria, Province of Las Palmas, in the Canary Islands. A 404-hectare (1,000-acre) area of the municipality of San Bartolomé de Tirajana, they have been protected as a nature reserve since 1987. They were one of the contenders in the 12 Treasures of Spain competition.
The Maspalomas Lighthouse (Spanish: Faro de Maspalomas) is an active 19th century lighthouse at the southern end of the Spanish island of Gran Canaria, in the Canary archipelago. It lies at one end of the Maspalomas beach, 4 kilometres (2.5 mi) south of the resort town centre, next to the area known as the Maspalomas Dunes. The lighthouse is a distinctive landmark in the resort, and is the tallest
The Guayadeque ravine, in Spanish Barranco de Guayadeque, is a ravine-type valley located on the Spanish municipalities of Ingenio and Agüimes, in the province of Las Palmas on Grand Canary island. One of the largest ravines on the archipelago, it is notable for its archaeological remains and for its valuable endemic species of flora and fauna – the latter including one of the largest lizard speci
The Punta de Arinaga Lighthouse (Spanish: Faro de Punta de Arinaga) is an active lighthouse on the Spanish island of Gran Canaria in the Canary islands. The current lighthouse tower is the third to be constructed on the rocky headland of Punta Arinaga, near the town of the same name in the municipality of Agüimes. Arinaga is on the south-east side of the island and marks the coastline between the